Platinum Care Appointments Limited
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
Platinum Care Appointments Limited: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2016. Rated Good in 2016 and November 2019.
It has been rated Good at every inspection since 2016. The latest rating was published about 7 years ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
About the service
From the Care Quality Commission's inspection report published 7 November 2019. Quoted under the Open Government Licence.
Platinum Care Appointments Limited - 8 Meon Close is a domiciliary care agency providing personal care to 10 people. They provide support to older people and people with long term conditions, in their own homes.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People told us they felt safe and we saw systems in place to identify and respond to risks and monitor any incidents or concerns. Staff were deployed safely and people received care when they expected it. Staff understood how to reduce the risk of the spread of infection and where they required it, people's medicines were managed safely.
People said staff were well trained and prepared them foods they liked. Where people had dietary needs, these had been planned for. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's needs were assessed and staff responded to changes in people's health promptly.
Read the full summary
People were supported by staff who they got on well with. We heard examples of staff providing support to people which exceeded expectations and people received support from consistent staff they knew well. Care was provided in a way that promoted dignity and people were encouraged to maintain their independence.
Care was planned in a personalised way and changes in people's needs were responded to promptly. People knew how to complain and felt confident any issues they raised would be addressed.
People and staff spoke positively about the registered manager. The registered manager had a vision to keep the service small and local and this was being sustained. People spoke positively about the type of service they received because it was personalised in nature. There were regular checks to monitor the quality of the care people received.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 9c, Suite 1, Bourne Court, Southend Road, Woodford Green, IG8 8HD |
|---|---|
| Neighbourhood | Woodford Green, Redbridge |
| Phone | 07899 052432 |
| Registered manager | Uzma Tariq |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 7 November 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Platinum Care Appointments Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04470034 (opens Companies House) |
Platinum Care Appointments Limited runs 2 services in London. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Platinum Care Appointments Limited
- – Platinum Care Appointments – Essex Home care, RedbridgeNot yet rated
Nearest alternatives
- – Care Qters Ltd Home care, less than 0.1 miles awayNo overall rating
- – Careland Healthcare Services Ltd Home care, less than 0.1 miles awayNot yet rated
- G De Vere Care Partnership Home care, less than 0.1 miles awayGood
- – De Vere Care Partnership - Head Office Home care, less than 0.1 miles awayNot yet rated
- – De Vere Care Partnership - London Home care, less than 0.1 miles awayNot yet rated
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Platinum Care Appointments Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Platinum Care Appointments Limited.
- When was Platinum Care Appointments Limited last inspected?
- The Care Quality Commission's latest rating for Platinum Care Appointments Limited was published on 7 November 2019.
- Who runs Platinum Care Appointments Limited?
- Platinum Care Appointments Limited is run by Platinum Care Appointments Limited. It runs 2 services in London.
- What is Platinum Care Appointments Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 November 2019.