Rated Care Homes

Home Instead Warminster and Gillingham

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2019.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 89 of 98

    rated home care services in Wiltshire are rated Good, like this one.

Home Instead Warminster and Gillingham: inspection record

Home care, Wiltshire

Rated Good in July 2021.

Home Instead Warminster and Gillingham: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Care Matters (Wiltshire) Ltd Good, 0.9 miles away
  2. G
    Beckford Lodge Good, 1.3 miles away
  3. G
    Candlelight Care (Corsley) Office Good, 2.3 miles away
  4. G
    Fairfield Farm College Good, 2.5 miles away
  5. G
    Cloud Homecare Limited Good, 2.7 miles away

See all home care services in Wiltshire

See all home care services in Warminster

About the service

From the Care Quality Commission's inspection report published 16 July 2021. Quoted under the Open Government Licence.

Home Instead Warminster & Gillingham is a domiciliary care service providing personal care for people in their own home. The service offered support to people who require help with day to day routines, including meal preparation, shopping and housework. At the time of our inspection 22 people were receiving a regulated activity (personal care).

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People told us they felt safe with staff and staff were able to evidence how and when to report a safeguarding concern.

Read the rest of CQC's summary

Safe recruitment processes were in place to ensure staff were suitable for their roles.

Staff received induction, training and supervision to carry out their role effectively and safely. Risks to people had been identified and as such, this helped staff keep people safe and free from harm.

People received the medicines they required and people told us staff wore the appropriate PPE during the pandemic.

The registered manager and provider had good oversight of the service. Quality assurance systems had been developed to monitor the service. Feedback from people, relatives and staff demonstrated they were happy with all aspects of the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Questions to ask the service

  1. The last rating is 5 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Claire Walters
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 16 July 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10543310 (opens Companies House)

Getting help from Wiltshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Home Instead Warminster and Gillingham provide nursing care?
The Care Quality Commission's register does not list nursing care for Home Instead Warminster and Gillingham.
When was Home Instead Warminster and Gillingham last inspected?
The Care Quality Commission's latest rating for Home Instead Warminster and Gillingham was published on 16 July 2021.
Who runs Home Instead Warminster and Gillingham?
Home Instead Warminster and Gillingham is run by Aevitus Care Services Ltd.
What is Home Instead Warminster and Gillingham's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 16 July 2021.