First Choice Home Care (Halesworth)
- Home care
- Dementia care
- Registered since 2018
- Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
3 years
since the latest rating was published.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
First Choice Home Care (Halesworth): inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Prestige Nursing Halesworth Good, less than 0.1 miles away
- G Pitches View Good, 6.7 miles away
- RI Caring Forever Limited Requires improvement, 7.8 miles away
- O Holmwood Residential Home Outstanding, 8 miles away
- – Yourlife (Beccles) Not yet rated, 8.3 miles away
About the service
From the Care Quality Commission's inspection report published 24 November 2023. Quoted under the Open Government Licence.
First Choice Home Care (Halesworth) is a domiciliary care service providing personal care to adults. At the time of this inspection 92 people were receiving a service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were safeguarded from the risk of harm or abuse. Staff were recruited safely and there were enough staff on duty to meet people's needs. People had risk assessments to reduce the risk of harm they may face. People were protected from the risks associated from the spread of infection. Medicines were managed safely. The provider had a system in place to learn lessons from accidents and incidents.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People, relatives and staff mostly spoke positively about the leadership in the service. The service recognised challenges and had actions in place to address them.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 November 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- First Choice Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 08130025 (opens Companies House)
First Choice Home Care Ltd runs 3 services, all in the East of England. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by First Choice Home Care Ltd
- RI First Choice Home Care Requires improvement. Home care, Norfolk
- RI First Choice Home Care (Norwich) Requires improvement. Home care, Norfolk
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does First Choice Home Care (Halesworth) provide nursing care?
- The Care Quality Commission's register does not list nursing care for First Choice Home Care (Halesworth).
- When was First Choice Home Care (Halesworth) last inspected?
- The Care Quality Commission's latest rating for First Choice Home Care (Halesworth) was published on 24 November 2023.
- Who runs First Choice Home Care (Halesworth)?
- First Choice Home Care (Halesworth) is run by First Choice Home Care Ltd. It runs 3 services, all in the East of England.
- What is First Choice Home Care (Halesworth)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 November 2023.
Contact
- Phone
- 01986 800227
- Address
- 25 Market Place, Halesworth, IP19 8AY Map (opens Google Maps)
Compare nearby
- G Prestige Nursing Halesworth Good, less than 0.1 miles away
- G Pitches View Good, 6.7 miles away
- RI Caring Forever Limited Requires improvement, 7.8 miles away
- O Holmwood Residential Home Outstanding, 8 miles away
- – Yourlife (Beccles) Not yet rated, 8.3 miles away