Freedom Support Ltd
- Home care
- Dementia care
- Registered since 2012
- Stafford, Staffordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in February 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 94
rated home care services in Staffordshire are rated Good, like this one.
Freedom Support Ltd: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Choices Housing Association Good, 0.1 miles away
- G Evaris Care Good, 0.2 miles away
- G LSC Nursing & Domiciliary Care Services Limited Good, 0.2 miles away
- – Integrity Supported Living (Stafford) Not yet rated, 0.4 miles away
- – Akroates Health Care Limited Not yet rated, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 26 February 2020. Quoted under the Open Government Licence.
Freedom Support is a domiciliary care service which is registered to provide personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Relatives told us people were safe and staff treated their relatives well. People's known risks were assessed and managed to reduce the risk of avoidable harm. Staff knew how to keep people safe and how to report any concerns relating to people's safety. Staff had good knowledge of people's preference and used these to support people safely. Medicines were managed safely and people received their medicines when needed.
Read the rest of CQC's summary
Staff received an induction and ongoing training and felt supported by the registered manager. Staff supported people in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to access healthcare services when required.
People were supported by a caring and consistent staff team who supported them to maintain their independence and dignity.
People and their relatives were involved in the planning and review of their care. Staff used care plans to ensure people received care in line with their preferences. People and relatives knew how to raise a concern if needed.
The registered manager had systems in place to monitor the service and to ensure lessons were learnt when things went wrong.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Katy Beckett
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 26 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Freedom Support Ltd
- Ownership type
- Organisation
- Companies House number
- 07716846 (opens Companies House)
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Freedom Support Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Freedom Support Ltd.
- When was Freedom Support Ltd last inspected?
- The Care Quality Commission's latest rating for Freedom Support Ltd was published on 26 February 2020.
- Who runs Freedom Support Ltd?
- Freedom Support Ltd is run by Freedom Support Ltd.
- What is Freedom Support Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 February 2020.
Contact
- Phone
- 01785 600240
- Address
- Staffordshire House, 96 Stone Road, Stafford, ST16 2RS Map (opens Google Maps)
Compare nearby
- G Choices Housing Association Good, 0.1 miles away
- G Evaris Care Good, 0.2 miles away
- G LSC Nursing & Domiciliary Care Services Limited Good, 0.2 miles away
- – Integrity Supported Living (Stafford) Not yet rated, 0.4 miles away
- – Akroates Health Care Limited Not yet rated, 0.5 miles away