Compassionate Heart
- Home care
- Dementia care
- Registered since 2018
- Fen Ditton, Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 87
rated home care services in Cambridgeshire are rated Good, like this one.
Compassionate Heart: inspection record
Rated Good in April 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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- – Med Onc Professionals Limited Not yet rated, 0.4 miles away
- RI Mercylink Care Cambridgeshire Requires improvement, 0.8 miles away
- G Reliance Care Services Cambridge Good, 1.1 miles away
- G Home Instead Cambridge Good, 1.4 miles away
What inspectors found
From the Care Quality Commission's inspection report published 3 April 2019. Quoted under the Open Government Licence.
About the service: This service is a domiciliary care agency. It provides personal care to people living in their own homes. It provides a service to older adults.
Read the rest of CQC's summary
People's experience of using this service:
• People were content with the service provided and said that the service was reliable and provided at a time of their choosing. • People had their needs assessed, risk assessments were in place with care plans clearly documenting people's care requirements. • Care was reviewed as necessary and people were asked for their feedback. • Staff were recruited and given an induction, supervision and on-going training. • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. • The registered manager had systems in place to manage and monitor the service.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rosemary Kingi
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 3 April 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Compassionate Heart Ltd
- Ownership type
- Organisation
- Companies House number
- 8214592 (opens Companies House)
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Compassionate Heart provide nursing care?
- The Care Quality Commission's register does not list nursing care for Compassionate Heart.
- When was Compassionate Heart last inspected?
- The Care Quality Commission's latest rating for Compassionate Heart was published on 3 April 2019.
- Who runs Compassionate Heart?
- Compassionate Heart is run by Compassionate Heart Ltd.
- What is Compassionate Heart's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 April 2019.
Contact
- Phone
- 01223 210477
- Address
- Barnwell House, Barnwell Business Park, Barnwell Drive, Cambridge, CB5 8UU Map (opens Google Maps)
Compare nearby
- – Join Homecare LTD Not yet rated, less than 0.1 miles away
- – Med Onc Professionals Limited Not yet rated, 0.4 miles away
- RI Mercylink Care Cambridgeshire Requires improvement, 0.8 miles away
- G Reliance Care Services Cambridge Good, 1.1 miles away
- G Home Instead Cambridge Good, 1.4 miles away