Reliance Care Services Cambridge
- Home care
- Dementia care
- Registered since 2018
- Fen Ditton, Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 87
rated home care services in Cambridgeshire are rated Good, like this one.
Reliance Care Services Cambridge: inspection record
Rated Good in June 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Nurse Plus UK - Bury Not yet rated, 0.5 miles away
- G Oath Healthcare Good, 0.5 miles away
- RI Mercylink Care Cambridgeshire Requires improvement, 0.8 miles away
- – Med Onc Professionals Limited Not yet rated, 0.9 miles away
- G Omanes Care Limited Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 23 June 2021. Quoted under the Open Government Licence.
Reliance Care Services Cambridge provides care to people living in their own homes. At the time of the inspection they were providing a service to 42 people. This included help with tasks related to personal hygiene and eating.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Since our last inspection improvements had been made to ensure that new staff were only employed once all their recruitment checks had been returned. Risk assessments were in place to reduce risks to people's health and safety where possible. Staff were aware of who they should contact if they suspected anyone had been harmed. All staff completed training in the administration of medicines and their competency was assessed to ensure they had the right skills, knowledge and followed the correct procedures.
Read the rest of CQC's summary
Staff knew people well and were aware of how they would like to be supported. Information was available in accessible formats for anyone that needed it. Concerns and complaints were investigated fully, and action taken when needed.
The registered manager was aware of their responsibilities. There was an effective quality assurance system in place which identified areas for improvements and planned any actions that were needed.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Edgar De Vera
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 23 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Reliance Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 11043002 (opens Companies House)
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Reliance Care Services Cambridge provide nursing care?
- The Care Quality Commission's register does not list nursing care for Reliance Care Services Cambridge.
- When was Reliance Care Services Cambridge last inspected?
- The Care Quality Commission's latest rating for Reliance Care Services Cambridge was published on 23 June 2021.
- Who runs Reliance Care Services Cambridge?
- Reliance Care Services Cambridge is run by Reliance Care Services Limited.
- What is Reliance Care Services Cambridge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 June 2021.
Contact
- Phone
- 01223 660675
- Address
- Fen House, Fen Road, Cambridge, CB4 1UN Map (opens Google Maps)
Compare nearby
- – Nurse Plus UK - Bury Not yet rated, 0.5 miles away
- G Oath Healthcare Good, 0.5 miles away
- RI Mercylink Care Cambridgeshire Requires improvement, 0.8 miles away
- – Med Onc Professionals Limited Not yet rated, 0.9 miles away
- G Omanes Care Limited Good, 1 mile away