Rated Care Homes

Oath Healthcare

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 74 of 87

    rated home care services in Cambridgeshire are rated Good, like this one.

Oath Healthcare: inspection record

Home care, Cambridgeshire

Rated Good in August 2021.

Oath Healthcare: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. –
    Nurse Plus UK - Bury Not yet rated, less than 0.1 miles away
  2. G
    Reliance Care Services Cambridge Good, 0.5 miles away
  3. G
    Omanes Care Limited Good, 0.6 miles away
  4. G
    Woodlands Court Good, 0.9 miles away
  5. RI
    Mercylink Care Cambridgeshire Requires improvement, 1.1 miles away

See all home care services in Cambridgeshire

See all home care services in Fen Ditton

About the service

From the Care Quality Commission's inspection report published 7 August 2021. Quoted under the Open Government Licence.

Kare Plus Cambridge is a domiciliary care service providing personal care to people living in their own homes. At the time of the inspection, the service was supporting 20 people with personal care.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.

What inspectors found

There was no registered manager in post, but the service was well managed by the current manager. They had started the process to register with CQC. People, relatives and staff were asked for their views about the service and they felt listened to. There were robust quality monitoring processes to ensure continual improvements were made. There was collaborative working with other professionals to ensure people received the right support.

Read the rest of CQC's summary

People said they felt safe and well supported by staff. Staff reported concerns about people's safety or welfare to the manager so that these could be dealt with quickly. Risks to people had been managed well. Medicines were managed safely by trained staff. Staff followed infection prevention and control guidance to reduce the risk of infections. There were reviews of incidents and accidents, and preventative actions had been taken when needed.

People's needs were assessed, and there were detailed care plans to help staff provide effective care. People were supported by staff who were appropriately trained for their roles. Staff felt supported by the manager. When required, staff supported people well to eat and drink.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People and their relatives said staff were caring and friendly. They said staff sometimes went over and beyond the planned care to support them. One person said, "If I forget something from the shopping list, [staff] will always pick it up for me and bring it next time they come. They are brilliant." Staff had good relationships with people, and they enjoyed working at the service. People were involved in discussions about their care and support, and they had copies of their care plans. Staff supported people in a way that promoted their privacy, dignity and independence.

People said their care was planned and delivered in a way that met their individual needs. People's complaints and concerns were dealt with and the information was used to improve the service. Staff supported people at the end of their lives if this support was required.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

Questions to ask the service

  1. Well-led was rated Requires improvement on 7 August 2021. Ask about changes in management and what has changed since the report.
  2. The last rating is 5 years old. Ask what has changed since then.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.

Registration details

Registered manager
Mary Henderson
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 7 August 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10026164 (opens Companies House)

Getting help from Cambridgeshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Oath Healthcare provide nursing care?
The Care Quality Commission's register does not list nursing care for Oath Healthcare.
When was Oath Healthcare last inspected?
The Care Quality Commission's latest rating for Oath Healthcare was published on 7 August 2021.
Who runs Oath Healthcare?
Oath Healthcare is run by Prominent Ventures UK Ltd.
What is Oath Healthcare's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 7 August 2021.

Contact

Phone
01223 755887
Address
William James House, Cowley Road, Cambridge, CB4 0WX Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Nurse Plus UK - Bury Not yet rated, less than 0.1 miles away
  2. G
    Reliance Care Services Cambridge Good, 0.5 miles away
  3. G
    Omanes Care Limited Good, 0.6 miles away
  4. G
    Woodlands Court Good, 0.9 miles away
  5. RI
    Mercylink Care Cambridgeshire Requires improvement, 1.1 miles away

See all home care services in Cambridgeshire

See all home care services in Fen Ditton