JC Homecare
- Home care
- Dementia care
- Registered since 2018
- North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
JC Homecare: inspection record
Rated Good in April 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Sunnyfield Lodge Good, 7.6 miles away
- G Elderflower Homecare Good, 7.8 miles away
- G Ripon and District Homecare Good, 8.1 miles away
- G Kirkwood Hall Good, 8.6 miles away
- G Premiere Care Good, 9.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 11 April 2019. Quoted under the Open Government Licence.
About the service: Jane Caress Limited is a domiciliary care agency providing personal care and support to people in their own homes. The service is provided to people who live in Masham, the surrounding villages and in other areas of Yorkshire. The service was providing personal care to 20 people at the time of the inspection.
Read the rest of CQC's summary
People's experience of using this service: People and their relatives gave positive feedback about the care they received, and their experience of the service. They told us they felt safe and had no suggestions for how the service could be improved.
Staff protected people from avoidable harm, were knowledgeable about safeguarding and felt able to raise concerns. Risk assessments were completed to identify and manage potential hazards. Systems were in place to recruit staff safely.
Overall, staff supported people to manage their medicines safely. The registered manager had identified where improvements to medication administration records were needed. Systems were in place to monitor and improve the quality of the service. These were not fully embedded in the service as some checks had not been recorded. The registered manager had introduced new documentation to ensure this in the future.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff received appropriate training and support to enable them to carry out their roles effectively and safely. Staff supported people to access healthcare and maintain a nutritious diet where they provided this support.
People and relatives told us that staff were caring and treated them with respect. There were enough staff to meet people's needs and their rights, privacy and dignity were maintained always. People received a personalised service and were involved in developing their care plans. Staff knew people's life histories, preferences and routines.
There was a positive culture within the service where people, staff and relatives felt listened to. The provider had a system in place for responding to people's concerns and complaints. People and staff were encouraged to provide feedback about the service and this was used to drive improvement. For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Suzanna Jarratt
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 April 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Jane Caress Limited
- Ownership type
- Organisation
- Companies House number
- 08013177 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does JC Homecare provide nursing care?
- The Care Quality Commission's register does not list nursing care for JC Homecare.
- When was JC Homecare last inspected?
- The Care Quality Commission's latest rating for JC Homecare was published on 11 April 2019.
- Who runs JC Homecare?
- JC Homecare is run by Jane Caress Limited.
- What is JC Homecare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 April 2019.
Contact
- Phone
- 01677 460341
- Address
- 5 Leyburn Road, Masham, Ripon, HG4 4ER Map (opens Google Maps)
Compare nearby
- G Sunnyfield Lodge Good, 7.6 miles away
- G Elderflower Homecare Good, 7.8 miles away
- G Ripon and District Homecare Good, 8.1 miles away
- G Kirkwood Hall Good, 8.6 miles away
- G Premiere Care Good, 9.3 miles away