Arch Futures
- Home care
- Registered since 2018
- Central Leicester, Leicester, East Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Rated Good at every inspection since 2019.
2 years
since the latest rating was published.
82%
of rated home care services in Leicester are Good or Outstanding (85% across the East Midlands, 88% across England).
Arch Futures: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Fouta Quality Care Ltd (Good, less than 0.1 miles away) and Embraced Care (Good, 0.1 miles away).
Nearest home care services:
- – 12 The Crescent Not yet rated, less than 0.1 miles away
- – Apollo Care & Support Not yet rated, less than 0.1 miles away
- G Fouta Quality Care Ltd Good, less than 0.1 miles away
- RI Pro-Help Limited Requires improvement, less than 0.1 miles away
- G Embraced Care Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 July 2024 (assessment visit 7 March 2024). Quoted under the Open Government Licence.
This assessment included a visit to the service on 17 and 18 April 2024, and was completed on 30 April 2024 . We looked at 3 quality statements; learning culture; involving people to manage risks; and safe and effective staffing. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The service met this guidance. Staff told us they were well supported in their roles. Safe staff recruitment processes were in place and there were enough staff to support people safely. Staff had received training and demonstrated a good understanding of their responsibilities to support people to manage risks.
- Safe Good
Read the rest of CQC's summary
-
Safe
Good
People received safe care and treatment from staff who understood their needs and followed healthcare guidance from professionals. Staff knew how to safely support people around their individual risks. Staff were recruited safely. Positive feedback was received from staff about working for the service, including the support, training and communication systems in place. People received consistent care and support from a named team of care staff. The provider actively encouraged and welcomed feedback about the service and encouraged people and relatives to share concerns to ensure the service met people’s needs and to support improvements.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Zuber Mulla
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 December 2022. Latest assessment published 29 July 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Arch Futures Ltd
- Ownership type
- Organisation
- Companies House number
- 09522606 (opens Companies House)
Arch Futures Ltd runs 2 services, all in the East Midlands. 0 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Arch Futures Ltd
- – Arch 169 Not yet rated. Care home, Derby
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Arch Futures provide nursing care?
- The Care Quality Commission's register does not list nursing care for Arch Futures.
- When was Arch Futures last inspected?
- The Care Quality Commission's latest rating for Arch Futures was published on 29 July 2024.
- Who runs Arch Futures?
- Arch Futures is run by Arch Futures Ltd. It runs 2 services, all in the East Midlands.
- What is Arch Futures's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0116 326 0167
- Address
- Suite 14a, 1st Floor, 7 The Crescent, King Street, Leicester, LE1 6RX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Fouta Quality Care Ltd (Good, less than 0.1 miles away) and Embraced Care (Good, 0.1 miles away).
Nearest home care services:
- – 12 The Crescent Not yet rated, less than 0.1 miles away
- – Apollo Care & Support Not yet rated, less than 0.1 miles away
- G Fouta Quality Care Ltd Good, less than 0.1 miles away
- RI Pro-Help Limited Requires improvement, less than 0.1 miles away
- G Embraced Care Good, 0.1 miles away