Embraced Care
- Home care
- Dementia care
- Registered since 2020
- Central Leicester, Leicester, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
71 of 89
rated home care services in Leicester are rated Good, like this one.
Embraced Care: inspection record
Rated Good in October 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Lifecome Care, Leicester Not yet rated, 0.1 miles away
- G Trust We Care Limited Good, 0.1 miles away
- – 12 The Crescent Not yet rated, 0.1 miles away
- – Apollo Care & Support Not yet rated, 0.1 miles away
- – Arch Futures No overall rating, 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 6 October 2021. Quoted under the Open Government Licence.
Embraced Care is a domiciliary care agency, providing personal care to people in their own homes. At the time of inspection, four people were using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People's experience of using this service and what we found.
Details of how to reduce risks to people's safety were not always included in people's care plans. This was rectified after the inspection visit by the registered manager.
People said they received safe care and were protected against abuse, neglect and discrimination.
Safe recruitment practices ensured only suitable staff worked at the service. Enough staff were employed to meet people's needs.
People told us they were treated with respect and dignity and staff had a caring and friendly approach to them. They said they had very good relationships with staff. Staff encouraged people to maintain their independence and do as much for themselves as they wanted to.
Care plans reflected people's individual needs and preferences. People were supported to have choice and control of their lives.
The registered manager understood their responsibilities and worked in an open and transparent way. People were aware of how to make a complaint and were pleased that the registered manager always listened to any concerns and acted on them.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Safe was rated Requires improvement on 6 October 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Abdi Osman
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Embraced Care Limited
- Ownership type
- Organisation
- Companies House number
- 12085656 (opens Companies House)
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Embraced Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Embraced Care.
- When was Embraced Care last inspected?
- The Care Quality Commission's latest rating for Embraced Care was published on 6 October 2021.
- Who runs Embraced Care?
- Embraced Care is run by Embraced Care Limited.
- What is Embraced Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 October 2021.
Contact
- Phone
- 07951 177340
- Address
- 2nd Floor, 15 Wellington Street, Leicester, LE1 6HH Map (opens Google Maps)
Compare nearby
- – Lifecome Care, Leicester Not yet rated, 0.1 miles away
- G Trust We Care Limited Good, 0.1 miles away
- – 12 The Crescent Not yet rated, 0.1 miles away
- – Apollo Care & Support Not yet rated, 0.1 miles away
- – Arch Futures No overall rating, 0.1 miles away