Pacific Care Services Limited
- Home care
- Dementia care
- Registered since 2018
- Central Sheffield, Sheffield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
20 months
since the latest rating was published.
81 of 85
rated home care services in Sheffield are rated Good, like this one.
Pacific Care Services Limited: inspection record
Rated Good in February 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI 32 Petre House Requires improvement, less than 0.1 miles away
- – Delight Support Services - Main Office No overall rating, 0.4 miles away
- G Prime Way Care Sheffield Good, 0.4 miles away
- – Anion Healthcare - Main Office Not yet rated, 0.6 miles away
- G Bluebird Care (Sheffield) Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 February 2025 (assessment visit 9 January 2025). Quoted under the Open Government Licence.
Date of assessment 21 January 2025 to 27 January 2025. Pacific Care Services Limited is a domiciliary care agency and provides personal care to people living in their own homes. At the time of this inspection 31 people were receiving support with personal care. People had risk management plans, which were kept under review and updated when needed. The service learnt from incidents and made improvements where needed. There were sufficient, well-trained staff to meet people's needs. People were supported to safely take the medicines they had been prescribed. Staff worked with other services to ensure people's needs were met effectively. The service followed the requirements of the Mental Capacity Act. Staff demonstrated a good understanding of people's individual needs. People were involved in decisions about their care. There were regular opportunities for people and relatives to provide feedback about their care. Staff told us they felt well supported by the management team. Quality assurance assessments were used to review the performance of the service. Action was taken based on the findings of the various audits.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question good. At this inspection, the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last inspection we rated this key question good. At this inspection, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last inspection we rated this key question requires improvement. At this inspection, the rating has changed to good.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this inspection, the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Brighton Masvaure
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 8 August 2019. Latest assessment published 6 February 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pacific Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 10353601 (opens Companies House)
Pacific Care Services Limited runs 2 services in England, 1 of them in Yorkshire and the Humber. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Pacific Care Services Limited
- RI Pacific Care Services Limited - Isle of Wight Requires improvement. Home care, Isle of Wight, South East
Getting help from Sheffield City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sheffield City Council
- Ask for a care needs assessment
- Phone: 0114 273 4908
- Support for carers
- Paying for care: Sheffield City Council
Checked on the council's website, November 2026.
Common questions
- Does Pacific Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Pacific Care Services Limited.
- When was Pacific Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Pacific Care Services Limited was published on 6 February 2025.
- Who runs Pacific Care Services Limited?
- Pacific Care Services Limited is run by Pacific Care Services Limited. It runs 2 services in England, 1 of them in Yorkshire and the Humber.
- What is Pacific Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 February 2025.
Contact
- Phone
- 0114 438 9292
- Address
- 35-36, Petre House, Petre Street, Sheffield, S4 8LJ Map (opens Google Maps)
Compare nearby
- RI 32 Petre House Requires improvement, less than 0.1 miles away
- – Delight Support Services - Main Office No overall rating, 0.4 miles away
- G Prime Way Care Sheffield Good, 0.4 miles away
- – Anion Healthcare - Main Office Not yet rated, 0.6 miles away
- G Bluebird Care (Sheffield) Good, 0.6 miles away