Rated Care Homes

Triple Diamond Healthcare Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 67 of 76

    rated home care services in Milton Keynes are rated Good, like this one.

Triple Diamond Healthcare Limited: inspection record

Home care, Milton Keynes

Rated Good in January 2022, up from Requires improvement.

Triple Diamond Healthcare Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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  2. –
    Elevation Care Services No overall rating, 1 mile away
  3. RI
    Daffodil Care Ltd Requires improvement, 1.1 miles away
  4. G
    Havilah Care Good, 1.3 miles away
  5. G
    Ontime Response Healthcare Limited Good, 1.3 miles away

See all home care services in Milton Keynes

About the service

From the Care Quality Commission's inspection report published 21 January 2022. Quoted under the Open Government Licence.

Triple Diamond Healthcare Limited is a domiciliary care agency, providing personal care to people in their own homes. At the time of inspection, 8 people were using the service, 5 of which were receiving personal care.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People felt safely cared for by the staff, and told us that staff arrived on time, and were consistent.

Read the rest of CQC's summary

Recruitment procedures ensured that only appropriate staff were employed to provide care to vulnerable people.

When people were supported with the administration of medicines, this was done by trained staff who recorded the procedure accurately.

Risk assessments were in place and reflected people's needs.

People told us that staff wore PPE (personal protective equipment) correctly. Staff were trained in this area and had regular supplies of PPE.

Staff understood safeguarding procedures, and knew how to report any concerns properly.

Staff felt well supported by the management, and said they got the support they required.

People and relatives told us they were kept well informed by the provider, and could contact them as required.

Audits took place regularly to identify and issues, and action was taken promptly to make improvements when needed.

People were able to feedback informally to staff and management, and felt listened to by the provider.

Questions to ask the service

  1. The last rating is 5 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Victoria Chinyani
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 21 January 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11272928 (opens Companies House)

Getting help from Milton Keynes City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Triple Diamond Healthcare Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Triple Diamond Healthcare Limited.
When was Triple Diamond Healthcare Limited last inspected?
The Care Quality Commission's latest rating for Triple Diamond Healthcare Limited was published on 21 January 2022.
Who runs Triple Diamond Healthcare Limited?
Triple Diamond Healthcare Limited is run by Triple Diamond Healthcare Limited.
What is Triple Diamond Healthcare Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 21 January 2022.

Contact

Phone
07377 382007
Address
109 Crowborough Lane, Kents Hill, Milton Keynes, MK7 6JN Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Optimum Haven Care Ltd Not yet rated, 0.4 miles away
  2. –
    Elevation Care Services No overall rating, 1 mile away
  3. RI
    Daffodil Care Ltd Requires improvement, 1.1 miles away
  4. G
    Havilah Care Good, 1.3 miles away
  5. G
    Ontime Response Healthcare Limited Good, 1.3 miles away

See all home care services in Milton Keynes