Rated Care Homes

Care Embassy Domiciliary Care

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 151 of 188

    rated home care services in Hertfordshire are rated Good, like this one.

Care Embassy Domiciliary Care: inspection record

Home care, Hertfordshire

Rated Good in June 2021, up from Requires improvement.

Care Embassy Domiciliary Care: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. –
    Exodus Social Care Limited Not yet rated, 0.5 miles away
  2. –
    Heartsathome Ltd Not yet rated, 0.6 miles away
  3. –
    Heed to Care Not yet rated, 0.6 miles away
  4. G
    Loving Hands Domiciliary Care Ltd Good, 0.6 miles away
  5. –
    GDB HEALTHCARE SERVICES – Main Office Not yet rated, 0.6 miles away

See all home care services in Hertfordshire

About the service

From the Care Quality Commission's inspection report published 2 June 2021. Quoted under the Open Government Licence.

Care Embassy is a domiciliary care service providing personal care and support to people living in their own homes in the community. At the time of the inspection seven people were receiving support from this service.

Read the rest of CQC's summary

The provider (who is also registered manager) had submitted a notification to advise of a recent change of office address. We visited the provider's new address to conduct this inspection.

What inspectors found

People were safe and protected from avoidable harm. Staff knew how to identify and report any concerns relating to the risk of abuse. Risks to people's health, safety and well-being were assessed and support developed to remove or reduce the risks. People were supported by staff who had been safely recruited.

Read the rest of CQC's summary

People's medicines were managed safely. Staff received training and had their competency assessed to help ensure they were sufficiently skilled and knowledgeable to safely administer medicines. Staff had received training in infection control practices and personal protective equipment (PPE) was provided for them. The registered manager took appropriate action following any incidents and learning was shared with the staff team.

The registered manager had a system of quality assurance checks in place to monitor the safety and effectiveness of the service provided. The registered manager was committed to providing a high standard of care to the people they supported and understood their responsibilities to them. People, their relatives and staff members spoke highly of the registered manager and told us that they were always available and supportive.

Questions to ask the service

  1. The last rating is 5 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Gloria Rowland
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 2 June 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10577752 (opens Companies House)

Getting help from Hertfordshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Care Embassy Domiciliary Care provide nursing care?
The Care Quality Commission's register does not list nursing care for Care Embassy Domiciliary Care.
When was Care Embassy Domiciliary Care last inspected?
The Care Quality Commission's latest rating for Care Embassy Domiciliary Care was published on 2 June 2021.
Who runs Care Embassy Domiciliary Care?
Care Embassy Domiciliary Care is run by Care Embassy Consultancy and Training Ltd.
What is Care Embassy Domiciliary Care's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 2 June 2021.

Contact

Phone
07736 701225
Address
391 St. Albans Road West, Hatfield, AL10 9RU Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Exodus Social Care Limited Not yet rated, 0.5 miles away
  2. –
    Heartsathome Ltd Not yet rated, 0.6 miles away
  3. –
    Heed to Care Not yet rated, 0.6 miles away
  4. G
    Loving Hands Domiciliary Care Ltd Good, 0.6 miles away
  5. –
    GDB HEALTHCARE SERVICES – Main Office Not yet rated, 0.6 miles away

See all home care services in Hertfordshire