Peterborough Reablement Service
- Home care
- Dementia care
- Registered since 2013
- Central Peterborough, Peterborough, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2015.
9 years
since the latest rating was published. A rating this old may not show how the service is today.
44 of 49
rated home care services in Peterborough are rated Good, like this one.
Peterborough Reablement Service: inspection record
Rated Good in November 2017.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Trust Homecare Solution Peterborough Not yet rated, 0.2 miles away
- – Amberly Solutions Limited Not yet rated, 0.2 miles away
- – Blossom Home Care Peterborough Not yet rated, 0.2 miles away
- – Greenhill (Hampton Water) Not yet rated, 0.2 miles away
- – My Homecare Cambs Not yet rated, 0.2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 8 November 2017. Quoted under the Open Government Licence.
Peterborough Reablement Service provides personal care to people who live in their own homes in the community. People are supported to achieve goals they set for themselves to improve their independence and confidence at home. The service provides short term support, usually up to six weeks, by which time people are independent or are referred to more long term care provision.
Read the rest of CQC's summary
At the last inspection, which took place on 1 and 8 April 2015, the service was rated as good.
This announced inspection took place between 17 August and 11 September 2017. At this inspection we found the service remained good. At the time of our inspection 38 people were receiving personal care from Peterborough Reablement service.
The manager registered with the Care Quality Commission to manage the service in January 2017. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People continued to be cared for by staff who provided care and support that ensured people's safety and welfare and took into account each person's individual preferences. The risk of harm for people was reduced because staff knew how to recognise and report abuse. People were supported to manage their medicines safely.
People were cared for by staff who had been recruited and employed only after appropriate checks had been completed. There were sufficient staff available to meet people's needs. Staff were sufficiently skilled, experienced and supported to enable them to meet people's needs effectively.
People were effectively supported with decision making and supported to have as much choice and control of their lives as possible. People were supported to access appropriate healthcare and received a seamless service. This was because there were health specialists, such as the occupational and physiotherapy staff, available within the service.
People received care and support from staff who were caring, compassionate and patient. People were treated with dignity and respect. People planned the goals they wanted to achieve. People were empowered to build their confidence and improve their skills and independence.
The provider continued to have a robust complaints procedure in place. The service was well managed. There were effective systems in place to monitor the quality of the service people received and continually improve the service provided.
Further information is in the detailed findings below.
The five questions we ask about services and what we found
Questions to ask the service
- The last rating is 9 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Laura King
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 8 November 2017. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Peterborough City Council
- Ownership type
- Organisation
Getting help from Peterborough City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Peterborough City Council
- Ask for a care needs assessment
- Phone: 01733 747474, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Peterborough City Council
Checked on the council's website, November 2026.
Common questions
- Does Peterborough Reablement Service provide nursing care?
- The Care Quality Commission's register does not list nursing care for Peterborough Reablement Service.
- When was Peterborough Reablement Service last inspected?
- The Care Quality Commission's latest rating for Peterborough Reablement Service was published on 8 November 2017.
- Who runs Peterborough Reablement Service?
- Peterborough Reablement Service is run by Peterborough City Council.
- What is Peterborough Reablement Service's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 November 2017.
Contact
- Phone
- 01733 747474
- Address
- Sand Martin House, Bittern Way, Fletton Quays, Peterborough, PE2 8TY Map (opens Google Maps)
Compare nearby
- – Trust Homecare Solution Peterborough Not yet rated, 0.2 miles away
- – Amberly Solutions Limited Not yet rated, 0.2 miles away
- – Blossom Home Care Peterborough Not yet rated, 0.2 miles away
- – Greenhill (Hampton Water) Not yet rated, 0.2 miles away
- – My Homecare Cambs Not yet rated, 0.2 miles away