Love To Care
- Home care
- Dementia care
- Registered since 2018
- Paignton, Torbay, South West
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Outstanding at every inspection since 2019.
3 years
since the latest rating was published.
3 of 20
rated home care services in Torbay are rated Outstanding, like this one.
Love To Care: inspection record
Rated Outstanding in February 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Agincare Whitley Court Not yet rated, 0.5 miles away
- – Burrow Down Community Support No overall rating, 1.2 miles away
- G The Care Bureau Ltd - Domiciliary Care - Torquay. Good, 1.2 miles away
- G Bay Care Domiciliary Care Ltd Good, 1.3 miles away
- G Caretakers SW Limited Good, 1.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 20 February 2024 (assessment visit 18 January 2024). Quoted under the Open Government Licence.
Love to Care is a domiciliary care agency. It provides personal care to people living in their own homes in the community. It provides a service to younger and older adults. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. People who use the service live in Torquay, Paignton, and surrounding areas.
- Well-led Outstanding
Read the rest of CQC's summary
On the day of the off-site assessment call, there were 100 people receiving care in their own homes. We started the assessment activity on 17 January 2024 and ended on 25 January 2024. We looked at one quality statement, Governance, management, and sustainability. At our last inspection the service was rated outstanding. At this assessment the service remains outstanding.
-
Well-led
Outstanding
This means we looked for evidence that there are governance and management systems in place to assess, monitor, and improve the quality and safety of the service. At our last inspection we rated this key question outstanding. At this assessment the overall rating is unchanged.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Madelaine Bird
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 October 2019. Latest assessment published 20 February 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Love to Care Devon Ltd
- Ownership type
- Organisation
- Companies House number
- 10351275 (opens Companies House)
Getting help from Torbay Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Torbay Council
- Ask for a care needs assessment
- Phone: 01803 219700
- Support for carers
- Paying for care: Torbay Council
Checked on the council's website, November 2026.
Common questions
- Does Love To Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Love To Care.
- When was Love To Care last inspected?
- The Care Quality Commission's latest rating for Love To Care was published on 20 February 2024.
- Who runs Love To Care?
- Love To Care is run by Love to Care Devon Ltd.
- What is Love To Care's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 20 February 2024.
Contact
- Phone
- 01803 364000
- Address
- Unit 17, Trojan Industrial Park, Borough Close, Paignton, TQ4 7EP Map (opens Google Maps)
Compare nearby
- – Agincare Whitley Court Not yet rated, 0.5 miles away
- – Burrow Down Community Support No overall rating, 1.2 miles away
- G The Care Bureau Ltd - Domiciliary Care - Torquay. Good, 1.2 miles away
- G Bay Care Domiciliary Care Ltd Good, 1.3 miles away
- G Caretakers SW Limited Good, 1.3 miles away