Ezer Leyoldos Domiciliary Care Agency

Ezer Leyolodos Domiciliary Care Agency is registered to provide personal care to people living in their own homes. At the time of our inspection they were facilitating support to one person who lived in a bespoke setting in their community. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support: The service was set up to maximise the choice and independence of people receiving support. The model of care was truly unique and had been developed to ensure the person was able to maintain and develop their community relationships. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Right Care: People received culturally appropriate care that promoted their religious and cultural identity. People had been involved in developing their care plans and were enthusiastic about the range of activities they were supported to be involved with. Staff spoke about people with kindness and compassion. Staff were proud of people's achievements and spoke about them in a way that promoted people's sense of achievement and personhood. Care was designed to promote people's independence and community wellbeing