Yad Voezer Limited Supported Living Service

Yad Voezer Supported Living provides personal care and support to people with a learning disability or a mental health condition in their own home. At the time of our inspection the service was providing 24 hour supported living services to five people.

Right support People received support to develop, flourish and pursue their own interests. People received support with their medicines safely and in the way they preferred. People were supported to have maximum choice and control over their lives. The staff team provided person-centred care which was stimulating and followed people's preferences. Staff enabled people to access and follow up specialist health and social care support in a timely manner.

Right care People were protected from abuse and avoidable harm. People were supported to communicate in the way they preferred. Staff were provided with the training to support people in this area. People's care and support plans were detailed and regularly reviewed and updated. This ensured people received the right care that was responsive to their changing needs. People received care that supported their needs and aspirations, was focused on their quality of life, and followed best practice. Risks associated to people's care and choices were set out in their care records and regularly reviewed. The staff team provided kind, compassionate and effective care and support.