Healing Hands Care
- Home care
- Dementia care
- Registered since 2018
- Whinmoor, Leeds, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 132
rated home care services in Leeds are rated Good, like this one.
Healing Hands Care: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 12 November 2019. Quoted under the Open Government Licence.
Healing Hands is a domiciliary care agency and provides care and support to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection three people received the regulated activity 'personal care'. This was the first inspection since the service was registered in October 2018. At the time of inspection three people were receiving
What inspectors found
Staff were aware of the safety and wellbeing of people who used the service and kept people safe from avoidable harm. Staff followed good infection control practises and administered people's medicines safely.
Read the rest of CQC's summary
People received the right support based on their current needs and preferences. Staff had the right skills and knowledge to carry out their roles effectively and were well-supported by the registered manager with supervisions and one to one support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were kind and showed a genuine passion for providing high standards of care. We were told by people their privacy and dignity were always respected and they supported people to be as independent as possible.
People received personalised care and support based on their individual needs and preferences. The service was well-led. The registered manager had good oversight of the running of the service through been hands on in people's home. The registered manager was making continuous improvements.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Bogani Ncube
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 12 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Healing Hands Care Limited
- Ownership type
- Organisation
- Companies House number
- 10360098 (opens Companies House)
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Healing Hands Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Healing Hands Care.
- When was Healing Hands Care last inspected?
- The Care Quality Commission's latest rating for Healing Hands Care was published on 12 November 2019.
- Who runs Healing Hands Care?
- Healing Hands Care is run by Healing Hands Care Limited.
- What is Healing Hands Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 November 2019.
Contact
- Phone
- 07878 979701
- Address
- 1st Floor, Front Office, 50 Austhorpe Road, Leeds, LS15 8DX Map (opens Google Maps)
Compare nearby
- – CH&KI Healthcare LTD Not yet rated, less than 0.1 miles away
- – Bless Barbs Healthcare Limited Not yet rated, 0.7 miles away
- G Extra Care Service Good, 0.8 miles away
- – Greenmill Gardens (Office) Not yet rated, 1 mile away
- – Best Connection Healthcare Ltd Not yet rated, 1 mile away