Eaton Home Care Limited
- Home care
- Dementia care
- Registered since 2018
- Waterbeach, Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 87
rated home care services in Cambridgeshire are rated Good, like this one.
Eaton Home Care Limited: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – ANK Solutions Ltd Not yet rated, less than 0.1 miles away
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- – Perfect Care Cambridge Not yet rated, less than 0.1 miles away
- – TCS Homecare, Cambridge Not yet rated, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 23 November 2019. Quoted under the Open Government Licence.
Eaton Home Care Limited provides personal care to adults living in their own homes in Cambridge and surrounding villages. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of this inspection, eight people received the regulated activity, personal care. The service had been operating since June 2019.
What inspectors found
People felt safe receiving the service and were protected from avoidable harm by a staff team trained and confident to recognise and report any concerns. People received their medicines at the right times.
Read the rest of CQC's summary
Staff had the time to ensure they met people's needs safely, and in a way that suited them. People received care from a small team of staff who were trained and very well supported. Staff worked well together and liaised with external care professionals to ensure people received the care and support they needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. People were involved in making decisions about their care and support. Staff supported people to express their views and consulted them about all aspects of their care. The registered manager and staff were caring and provided people's care in a person-centred way. Staff were friendly, and treated people with respect.
People's care plans were detailed and provided staff with comprehensive guidance on how to meet people's needs.
Systems were in place to deal with any concerns or complaints. The registered manager thoroughly investigated any complaints, responded to the complainant and took action to reduce the risk of recurrence.
Audits and quality monitoring checks helped drive forward improvements in the service. We received positive feedback about the way the service was managed. Everyone said the registered manager and staff were approachable and accessible. Staff were proud to work for the service and worked in partnership with external professionals.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Caroline Freeman
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 23 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Eaton Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 11332750 (opens Companies House)
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Eaton Home Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Eaton Home Care Limited.
- When was Eaton Home Care Limited last inspected?
- The Care Quality Commission's latest rating for Eaton Home Care Limited was published on 23 November 2019.
- Who runs Eaton Home Care Limited?
- Eaton Home Care Limited is run by Eaton Home Care Limited.
- What is Eaton Home Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 November 2019.
Contact
- Phone
- 01223 632443
- Address
- F8, Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9PB Map (opens Google Maps)
Compare nearby
- – ANK Solutions Ltd Not yet rated, less than 0.1 miles away
- G Greenwood Homecare Cambridge Good, less than 0.1 miles away
- O Guyatt House Care Outstanding, less than 0.1 miles away
- – Perfect Care Cambridge Not yet rated, less than 0.1 miles away
- – TCS Homecare, Cambridge Not yet rated, less than 0.1 miles away