Right at Home Hemel Hempstead
- Home care
- Dementia care
- Registered since 2018
- Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Right at Home Hemel Hempstead: inspection record
Rated Good in December 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Home Instead Central Hemel Hempstead & Chilterns Good, 0.5 miles away
- G Herts Homecare Good, 0.7 miles away
- – Micrah Healthcare Not yet rated, 0.8 miles away
- G 1st Homecare Kings Langley Good, 0.9 miles away
- RI Walsingham Support - Hertfordshire Supported Living Requires improvement, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 7 December 2019. Quoted under the Open Government Licence.
Right at home Hemel Hempstead is a domiciliary service supporting people in their own homes in the community. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of inspection, the service was supporting 8 people.
Read the rest of CQC's summary
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
People were positive about the service they received. People felt safe and received care which was effective from staff who had the skills, experience and were well supported. Staff were recruited safely, and there were enough numbers of staff to meet people's needs at their preferred times. People received their medicines regularly from staff who had been trained. Peoples capacity was assessed where required in line with the MCA requirements.
Read the rest of CQC's summary
Staff were caring and compassionate and respected and promoted people's privacy and dignity. People were aware of how to raise concerns and were asked for feedback and this feedback was used constructively to drive continual improvements. The service was well led and managed. There were quality assurance systems and processes in place to help monitor the overall quality and safety of the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Cheryl Johnson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 7 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- TSA Homecare LtdBrand: Right at Home
- Ownership type
- Organisation
- Companies House number
- 11166772 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Right at Home Hemel Hempstead provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right at Home Hemel Hempstead.
- When was Right at Home Hemel Hempstead last inspected?
- The Care Quality Commission's latest rating for Right at Home Hemel Hempstead was published on 7 December 2019.
- Who runs Right at Home Hemel Hempstead?
- Right at Home Hemel Hempstead is run by TSA Homecare Ltd.
- What is Right at Home Hemel Hempstead's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 December 2019.
Contact
- Phone
- 01442 953141
- Address
- Apsley Mills Cottage, Room 1, Stationers Place, London Road, Hemel Hempstead, HP3 9QU Map (opens Google Maps)
Compare nearby
- G Home Instead Central Hemel Hempstead & Chilterns Good, 0.5 miles away
- G Herts Homecare Good, 0.7 miles away
- – Micrah Healthcare Not yet rated, 0.8 miles away
- G 1st Homecare Kings Langley Good, 0.9 miles away
- RI Walsingham Support - Hertfordshire Supported Living Requires improvement, 0.9 miles away