365 Divine Care
Home care, Lambeth
Good
Rated on
Rating from the Care Quality Commission.
365 Divine Care: inspection record
Rated Good in August 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2021. Rated Requires improvement in 2021, then Good in August 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 33 Good home care services in Lambeth, out of 34 with a rating.
About the service
From the Care Quality Commission's inspection report published 13 August 2022. Quoted under the Open Government Licence.
365 Divine Care is a domiciliary care agency providing personal care to people in their own homes, this included older people and also younger adults with physical disabilities.
At the time of the inspection, there were six people using the service who were receiving help with personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We found that the provider had made improvements in relation the breaches of regulations we found at the last inspection.
People and their relatives were happy with the care they received and said care was delivered in a safe way. They said care workers attended on time and stayed for the full duration of their visit. The provider operated safe recruitment procedures. Risks to people, included those associated with medicines support were assessed, and management plans included ways in which the risks could be reduced to keep people safe from potential harm.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider carried out assessments before people started to receive care and people were supported in relation to their health and dietary needs. The provider supported its staff to attend training which helped to ensure they were competent in carrying out their roles and staff attended regular supervision meetings.
Care plans were individual to people, reflecting their current needs and contained person centred information such as their likes and dislikes and how they wished to be cared for. The provider encouraged feedback from people, relatives and staff and people were given details on who to contact if they were unhappy about the care they received.
The service was well-led. The registered manager was open to learning and improving the service, listening and acting upon feedback received. Quality assurance checks were in place to monitor the quality of service that people received.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 516 - 522, Streatham High Road, London, SW16 3QF |
|---|---|
| Neighbourhood | Streatham, Lambeth |
| Phone | 020 3302 4303 |
| Website | www.365divinecare.co.uk |
| Registered manager | Michael Dumbuya |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 13 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | 365 Divine Care LTD |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11525575 (opens Companies House) |
Nearest alternatives
- G The Healthcare Professional Services Limited Home care, less than 0.1 miles awayGood
- – SOUTHCROFT HEALTHCARE LODGE Home care, 0.1 miles awayNot yet rated
- G Care Hand Service Ltd Home care, 0.1 miles awayGood
- G Train2Care Academy Home care, 0.4 miles awayGood
- G Lambeth Branch Home care, 0.4 miles awayGood
Getting help from London Borough of Lambeth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lambeth
- Ask for a care needs assessment
- Phone: 020 7926 5555, select Adults
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Lambeth
Checked on the council's website, November 2026.
Common questions
- Does 365 Divine Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for 365 Divine Care.
- When was 365 Divine Care last inspected?
- The Care Quality Commission's latest rating for 365 Divine Care was published on 13 August 2022.
- Who runs 365 Divine Care?
- 365 Divine Care is run by 365 Divine Care LTD.
- What is 365 Divine Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 August 2022.