Skyline Home Care Services
- Home care
- Dementia care
- Registered since 2018
- Epsom, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Skyline Home Care Services: inspection record
Rated Good in December 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Guarantee Care Services Ltd Good, less than 0.1 miles away
- G Violet Home Care Limited Good, less than 0.1 miles away
- O Home Instead Outstanding, 0.1 miles away
- – Simplified Staffing Carlton House Not yet rated, 0.2 miles away
- O GoodOaks Homecare - Epsom and Reigate Outstanding, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 21 December 2022. Quoted under the Open Government Licence.
Skyline Home Care Services is a domiciliary care agency providing personal care to 37 people at the time of the inspection.
What inspectors found
Improvements had been made and the provider was no longer in breach of the regulations. The provider did need more time to embed their governance systems, and we were satisfied the provider was making progress with this.
Read the rest of CQC's summary
People were kept safe and staff understood how to mitigate any potential risks. Medicines were safely administered and people received them when they needed them. Staff had plentiful supplies of personal protective equipment [PPE]. Staff arrived on time for care calls, and were recruited safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Care plans were personalised, reflecting people's histories as well as their likes and dislikes. The complaints procedure was clear and people knew how to raise any concerns.
Management was a visible presence and was accessible to people, their relatives and staff. The provider worked in partnership with others to ensure continuity of care for people using the service.
Questions to ask the service
- Well-led was rated Requires improvement on 21 December 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Hadijah Muchaba
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 21 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11150662 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Skyline Home Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Skyline Home Care Services.
- When was Skyline Home Care Services last inspected?
- The Care Quality Commission's latest rating for Skyline Home Care Services was published on 21 December 2022.
- Who runs Skyline Home Care Services?
- Skyline Home Care Services is run by Skyline Home Care Services Limited.
- What is Skyline Home Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 December 2022.
Contact
- Phone
- 020 8051 2025
- Address
- Global House, 1 Ashley Avenue, Epsom, KT18 5AD Map (opens Google Maps)
Compare nearby
- G Guarantee Care Services Ltd Good, less than 0.1 miles away
- G Violet Home Care Limited Good, less than 0.1 miles away
- O Home Instead Outstanding, 0.1 miles away
- – Simplified Staffing Carlton House Not yet rated, 0.2 miles away
- O GoodOaks Homecare - Epsom and Reigate Outstanding, 0.2 miles away