Calvary Care
Home care, Greenwich
Requires improvement
Rated on
Rating from the Care Quality Commission.
Calvary Care: inspection record
Rated Requires improvement in December 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in December 2021.
The latest rating was published about 5 years ago.
How it compares locally
- One of 19 Requires improvement home care services in Greenwich, out of 53 with a rating.
About the service
From the Care Quality Commission's inspection report published 10 December 2021. Quoted under the Open Government Licence.
Calvary Care provides personal care to people in their own homes in the community. At the time of our inspection, 4 people were receiving personal care from the service.
What inspectors found
During this inspection, we found improvement was needed in relation to medicines management and assessing risk. There were systems in place to assess and monitor the quality of the service provided, however were not sufficiently robust to identify the issues found at this inspection.
People's care plans did not reflect the appropriate support for people and were task focused.
Read the full summary
We have made a recommendation about person centred care planning.
Relatives told us they felt people were safe using the service. Staff followed appropriate infection control practices. Accident and incidents were recorded and acted upon. Any lessons learnt were used as opportunities to improve the quality of service.
Assessments were carried out prior to people joining the service to ensure their needs could be met. Staff had the training and knowledge to meet people's needs. People were supported to maintain good health and access healthcare services when needed. People were supported with their food and drink.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
There were procedures in place to respond to complaints. The provider had investigated and responded promptly to any concerns received.
The provider worked in partnership with healthcare services and professionals to plan and deliver an effective service.
Questions to ask the service
- Safe was rated Requires improvement on 10 December 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Responsive was rated Requires improvement on 10 December 2021. Ask to see how care plans are kept up to date, how complaints are handled.
- Well-led was rated Requires improvement on 10 December 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Contact and registration details
| Address | 268 The Vista, London, SE9 5RN |
|---|---|
| Neighbourhood | New Eltham, Greenwich |
| Phone | 020 8850 5580 |
| Registered manager | Roseline Omo-Agege |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 1 inspection report, latest 10 December 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Calvary Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11564181 (opens Companies House) |
Nearest alternatives
- – Esther Swift Limited Home care, 0.5 miles awayNot yet rated
- RI Hartwig Care (Bexley) Home care, 0.5 miles awayRequires improvement
- RI TLCCarers Ltd Home care, 0.5 miles awayRequires improvement
- G Carepoint Services Ltd (Greenwich) Home care, 0.6 miles awayGood
- – Caremark Greenwich & Bexley Home care, 1 mile awayNot yet rated
Getting help from Royal Borough of Greenwich
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Greenwich
- Ask for a care needs assessment
- Phone: 020 8921 2304, Monday to Thursday 9am to 5pm, Friday 9am to 4pm. Out-of-hours emergencies: 020 8854 8888
- Contact adult social care online
- Support for carers
- Paying for care: Royal Borough of Greenwich
Checked on the council's website, November 2026.
Common questions
- Does Calvary Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Calvary Care.
- When was Calvary Care last inspected?
- The Care Quality Commission's latest rating for Calvary Care was published on 10 December 2021.
- Who runs Calvary Care?
- Calvary Care is run by Calvary Care Ltd.
- What is Calvary Care's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 10 December 2021.