Mercy Home Care Services Ltd
- Home care
- Dementia care
- Registered since 2019
- Popley, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Mercy Home Care Services Ltd: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Maycare Requires improvement, 0.8 miles away
- – JRKD Care Services Limited Not yet rated, 0.9 miles away
- O Right at Home Basingstoke & District Outstanding, 1 mile away
- G Calida Care Ltd Good, 1 mile away
- – 24/7 Exceptional care limited Not yet rated, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 16 May 2023. Quoted under the Open Government Licence.
The service is a domiciliary care agency which provides personal care services to people living in their own home. There were 37 people using the service at the time of the inspection. The service provided a mixture of domiciliary and live in care services.
What inspectors found
People were happy with the care they received. They told us they received consistent staff at the agreed times.
Read the rest of CQC's summary
There were appropriate numbers of staff in place to meet people's needs. The registered manager had effective systems in place to utilise staff and plan when it was safe to take on additional care packages.
There were safe systems in place around the recruitment of staff. Staff were subject to the appropriate pre- employment checks to help ensure they were suitable for their role.
Staff received appropriate training relevant to their role. There were effective systems in place to induct new staff and support their ongoing training and learning.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Precious Fireyi
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mercy Home Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 11527704 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Mercy Home Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mercy Home Care Services Ltd.
- When was Mercy Home Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Mercy Home Care Services Ltd was published on 25 February 2020.
- Who runs Mercy Home Care Services Ltd?
- Mercy Home Care Services Ltd is run by Mercy Home Care Services Ltd.
- What is Mercy Home Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 February 2020.
Contact
- Phone
- 01256 320182
- Address
- 1 Charlbury Lane, Chineham, Basingstoke, RG24 9GF Map (opens Google Maps)
Compare nearby
- RI Maycare Requires improvement, 0.8 miles away
- – JRKD Care Services Limited Not yet rated, 0.9 miles away
- O Right at Home Basingstoke & District Outstanding, 1 mile away
- G Calida Care Ltd Good, 1 mile away
- – 24/7 Exceptional care limited Not yet rated, 1.1 miles away