Percurra Grantham & Newark
- Home care
- Dementia care
- Registered since 2019
- Grantham, Lincolnshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
61 of 76
rated home care services in Lincolnshire are rated Good, like this one.
Percurra Grantham & Newark: inspection record
Rated Good in August 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Visiting Angels Lincolnshire Not yet rated, 0.7 miles away
- G Thera East Midlands Good, 0.7 miles away
- G North Division Domiciliary Care Branch Good, 0.7 miles away
- RI Blossoming Hearts Care Agency Ltd. Requires improvement, 0.8 miles away
- G Greenwood Homecare Grantham Good, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 10 August 2021. Quoted under the Open Government Licence.
Percurra Grantham & Newark is a domiciliary care agency service providing support and personal care to people aged 47 and over at the time of the inspection.
Read the rest of CQC's summary
Not everyone who uses the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. The service was providing support to 10 people with personal care needs at the time of our inspection.
What inspectors found
People and their relatives told us the service enabled them to feel safe and live their "best lives" independently as far as possible in their own homes. Staff were very observant and acted promptly to address any risks or concerns identified.
Read the rest of CQC's summary
Professionals told us staff were proactive and worked positively with other agencies to promote and maximise people's outcomes.
People told us care was always delivered in a person-centred way. "Without having to be told.". Packages in place were tailored to the needs of the person and updated when required.
People, relatives, staff and professionals were all very positive about the engagement the provider and team had with everyone, describing it as inclusive, comprehensive and supportive.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Michelle Parker
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 August 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Chapel Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11703072 (opens Companies House)
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Percurra Grantham & Newark provide nursing care?
- The Care Quality Commission's register does not list nursing care for Percurra Grantham & Newark.
- When was Percurra Grantham & Newark last inspected?
- The Care Quality Commission's latest rating for Percurra Grantham & Newark was published on 10 August 2021.
- Who runs Percurra Grantham & Newark?
- Percurra Grantham & Newark is run by Chapel Care Ltd.
- What is Percurra Grantham & Newark's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 August 2021.
Contact
- Phone
- 01476 859843
- Address
- No. 2, Unit 20, Springfield Business Park, Caunt Road, Grantham, NG31 7FZ Map (opens Google Maps)
Compare nearby
- – Visiting Angels Lincolnshire Not yet rated, 0.7 miles away
- G Thera East Midlands Good, 0.7 miles away
- G North Division Domiciliary Care Branch Good, 0.7 miles away
- RI Blossoming Hearts Care Agency Ltd. Requires improvement, 0.8 miles away
- G Greenwood Homecare Grantham Good, 0.9 miles away