151 Chatteris Avenue
Home care, Havering
Good
Rated on
Rating from the Care Quality Commission.
151 Chatteris Avenue: inspection record
Rated Good in September 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in September 2021.
The latest rating was published about 5 years ago.
How it compares locally
- One of 59 Good home care services in Havering, out of 66 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 25 September 2021. Quoted under the Open Government Licence.
People felt safe in the service. Risks to people were assessed and policies and procedures such as safeguarding, complaints and whistleblowing were in place. Staff involved people in their care by encouraging and supporting them to make their own decisions and by having policies and systems in place that supported the least restrictive way possible of providing care.
People's needs were assessed before they started using the service. Each person had a care plan which detailed their needs and gave staff guidance on how to provide safe care. Staff treated people with respect and ensured their privacy was maintained. People were supported to eat and drink, and to have access to health care.
Read the full summary
There was a safe staff recruitment process in place. New staff received induction before they started work and were supported by the management through supervision and ongoing training. The service had enough staff which meant there was a consistency of care provided by the service.
There was safe management of medicines. Systems were in place for recording, reviewing and putting remedial action in place when incidents and accidents occurred. Staff worked with other health and social care agencies to ensure people received effective care.
People, relatives and professionals were satisfied with how the service was managed. They gave positive feedback about the registered manager. The registered manager audited various aspects of the service and sought feedback from stakeholders as part of the service's endeavour to make improvements. The provider had a plan to further develop the service.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 151 Chatteris Avenue, Romford, RM3 8JY |
|---|---|
| Neighbourhood | Harold Hill, Havering |
| Phone | 01708 532297 |
| Website | www.threeangelhealthcare.co.uk |
| Registered manager | Mareyam Begum |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 25 September 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Three Angel Healthcare Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11552327 (opens Companies House) |
Nearest alternatives
- – Angelhands Care Ltd Home care, 0.1 miles awayNot yet rated
- – Blessday House Home care, 0.4 miles awayNo overall rating
- G Heaton Lodge Home care, 0.5 miles awayGood
- G Aidares Care Limited Home care, 0.5 miles awayGood
- G Dedicated Life Care Home care, 0.6 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does 151 Chatteris Avenue provide nursing care?
- The Care Quality Commission's register does not list nursing care for 151 Chatteris Avenue.
- When was 151 Chatteris Avenue last inspected?
- The Care Quality Commission's latest rating for 151 Chatteris Avenue was published on 25 September 2021.
- Who runs 151 Chatteris Avenue?
- 151 Chatteris Avenue is run by Three Angel Healthcare Ltd.
- What is 151 Chatteris Avenue's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 September 2021.