Wise Home Care Services
Home care, Islington
Good
Rated on
Rating from the Care Quality Commission.
Wise Home Care Services: inspection record
Rated Good in December 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2021. Rated Requires improvement in 2021, then Good in December 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 27 Good home care services in Islington, out of 29 with a rating.
About the service
From the Care Quality Commission's inspection report published 1 December 2022. Quoted under the Open Government Licence.
Wise Home Care Services Ltd is a domiciliary care agency that provides care and support to people in their own home. People receiving a service included those with dementia, mental health and physical disabilities. There were 3 people receiving care and support at the time of the inspection.
What inspectors found
Right Support People's needs, preferences and wishes were met by a dedicated care staff team who knew the people they cared for well. People were supported in a way which promoted safety. Risk assessments were in place and reflected people's current needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
Right Care People were protected from the risks of harm, abuse or discrimination because care staff knew what actions they should take if they identified concerns. There were enough staff, who had been safely recruited, working to provide the support people needed, at times of their choice. People received kind and compassionate care. Care staff protected and respected people's privacy and dignity and understood and responded to people's individual needs.
Right Culture The registered manager and staff promoted a caring culture, where providing person centred care was the focus of the service. Staff turnover was low, which supported people to receive consistent care from staff who knew them well. People were asked to provide feedback on the care provided and they had confidence in the registered manager to deal with concerns appropriately. Care staff felt supported in their roles and were provided with the opportunity to discuss any issues which they may have in an open and inclusive way.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 516 Holloway Road, London, N7 6JD |
|---|---|
| Neighbourhood | Finsbury Park, Islington |
| Phone | 07946 103976 |
| Registered manager | Hazan Warsame |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 1 December 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Wise Home Care Services LTD |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09491994 (opens Companies House) |
Nearest alternatives
- G Creative Support - London Services Home care, 0.3 miles awayGood
- G Considerate Home Care Home care, 0.3 miles awayGood
- G Bright Future Care Ltd - (BFC LTD) Home care, 0.4 miles awayGood
- – Caretick Homecare Home care, 0.4 miles awayNot yet rated
- RI Daryel Care Home care, 0.4 miles awayRequires improvement
Getting help from London Borough of Islington
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Islington
- Ask for a care needs assessment
- Phone: 020 7527 2299, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Islington
Checked on the council's website, November 2026.
Common questions
- Does Wise Home Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wise Home Care Services.
- When was Wise Home Care Services last inspected?
- The Care Quality Commission's latest rating for Wise Home Care Services was published on 1 December 2022.
- Who runs Wise Home Care Services?
- Wise Home Care Services is run by Wise Home Care Services LTD.
- What is Wise Home Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 December 2022.