Stellar Healthcare Solutions Limited
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
Stellar Healthcare Solutions Limited: inspection record
Rated Good in August 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2023. Rated Requires improvement in 2023, then Good in August 2026.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 2 months ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 4 August 2026 (assessment visit 3 July 2026). Quoted under the Open Government Licence.
Date of assessment: 27 to 28 July 2026.
Stellar Healthcare Solutions Limited is a care agency providing personal care and support to people living in their own homes.
Read the full summary
The last rating for this service was requires improvement (published 22 April 2023). At the last assessment, we identified breaches in legal regulations relating to safe care and treatment and good governance. At this assessment we found the provider had made improvements and was no longer breaching any legal regulations.
Staff cared for people in a safe way. There were enough staff and people were cared for by the same familiar care workers who arrived on time. The provider assessed and managed risks to people’s safety and wellbeing.
Staff received a range of training, and the registered manager assessed their skills, knowledge and competencies. Staff felt well supported and had the information they needed to provide safe care.
The registered manager assessed people’s needs with them and their relatives. They planned care which reflected people’s needs and preferences. The provider was responsive when people’s needs changed and adapted care. People were supported to make choices and remain independent when this was their choice.
There were effective systems for monitoring and improving the quality of the service. The provider asked people using the service, relatives and staff for feedback.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’. Staff and the registered manager were in the process of undertaking specialist training to help them understand about best practice for supporting people with a learning disability and autistic people.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment, we rated this key question requires improvement. At this assessment, the rating has changed to good.
This meant people were safe and protected from avoidable harm.
The service was previously in breach of the legal regulation in relation to safe care and treatment. At this assessment, we found improvements had been made and the service was no longer breaching this regulation.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment, we rated this key question requires improvement. At this assessment, the rating has changed to good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment, we rated this key question requires improvement. At this assessment, the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The service was previously in breach of the legal regulation in relation to good governance. At this assessment, we found improvements had been made and the service was no longer breaching this regulation.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Office 6, Rockware Business Centre, 5 Rockware Avenue, Greenford, UB6 0AA |
|---|---|
| Neighbourhood | Greenford, Ealing |
| Phone | 020 3092 8232 |
| Registered manager | Thandiwe Manda |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 22 April 2023 (opens the Care Quality Commission website) Latest assessment published 4 August 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Stellar Healthcare Solutions Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11136023 (opens Companies House) |
Nearest alternatives
- – Nat Medical Care Services Limited Home care, less than 0.1 miles awayNot yet rated
- G Rockware Business Centre Home care, less than 0.1 miles awayGood
- – GoCarely Limited Home care, 0.2 miles awayNot yet rated
- – Renewed Care Solutions - Main Office Home care, 0.5 miles awayNo overall rating
- – Prospective Pathway Futures CIC Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Stellar Healthcare Solutions Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Stellar Healthcare Solutions Limited.
- When was Stellar Healthcare Solutions Limited last inspected?
- The Care Quality Commission's latest rating for Stellar Healthcare Solutions Limited was published on 4 August 2026.
- Who runs Stellar Healthcare Solutions Limited?
- Stellar Healthcare Solutions Limited is run by Stellar Healthcare Solutions Limited.
- What is Stellar Healthcare Solutions Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 August 2026.