Ashvic 24/7 Quality Care Services Limited
- Home care
- Dementia care
- Registered since 2019
- Kingsthorpe, West Northamptonshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 84
rated home care services in West Northamptonshire are rated Requires improvement, like this one.
Ashvic 24/7 Quality Care Services Limited: inspection record
Rated Requires improvement in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Caredom Healthcare (Good, less than 0.1 miles away) and Better Lives (Northants) LTD (Good, 0.7 miles away).
Nearest home care services:
- G Caredom Healthcare Good, less than 0.1 miles away
- – Cherubim Care Services Ltd Not yet rated, less than 0.1 miles away
- RI FDR Social Care Requires improvement, 0.2 miles away
- – Alive Health Care Intl Ltd Not yet rated, 0.6 miles away
- RI Elyon Healthcare Requires improvement, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 24 August 2022. Quoted under the Open Government Licence.
Ashvic 24/7 Quality Care Services Limited is a domiciliary care agency. They provide personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection 20 people were receiving personal care.
What inspectors found
The provider failed to ensure safe recruitment and induction practices were consistently in place. Risks related to infection prevention and control had not been identified. Medicines records did not always accurately reflect if medicine had been administered. Systems and process in place to monitor the safety and effectiveness of the service required improving.
Read the rest of CQC's summary
Care plans were in the process of being transferred to an electronic care planning system. Not all care plans had been transferred and required updating. However, people were supported by staff that understood their individual needs. Staff took part in regular testing for COVID -19. There were sufficient staff to meet the needs of the people at the service.
People were supported to live healthier lives and staff were available to help them access healthcare services if required. We saw that the service worked closely with healthcare professionals to ensure good outcomes for people.
Staff provided people with person-centred care. Staff understood people's individual care needs and preferences and knew how to support people in their preferred way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice, however, documents relating to best interests had not always been completed.
Questions to ask the service
- Safe was rated Requires improvement on 24 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 24 August 2022. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 24 August 2022. Ask how staff protect dignity and how people are involved in decisions about their care.
- Well-led was rated Requires improvement on 24 August 2022. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Tackler Tinoengana
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11006994 (opens Companies House)
Ashvic 24/7 Quality Care Services Limited runs 2 services in England, 1 of them in the East Midlands. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Ashvic 24/7 Quality Care Services Limited
- – Ashvic 24/7 Quality Care Services - Huntingdon Branch Not yet rated. Home care, Cambridgeshire, East of England
Getting help from West Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 7000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Northamptonshire Council
Checked on the council's website, November 2026.
Common questions
- Does Ashvic 24/7 Quality Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ashvic 24/7 Quality Care Services Limited.
- When was Ashvic 24/7 Quality Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Ashvic 24/7 Quality Care Services Limited was published on 24 August 2022.
- Who runs Ashvic 24/7 Quality Care Services Limited?
- Ashvic 24/7 Quality Care Services Limited is run by Ashvic 24/7 Quality Care Services Limited. It runs 2 services in England, 1 of them in the East Midlands.
- What is Ashvic 24/7 Quality Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 24 August 2022.
Contact
- Phone
- 07985 418474
- Address
- Iconic House L03 2nd Floor, 1 Horsley Road, Northampton, NN2 6LJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Caredom Healthcare (Good, less than 0.1 miles away) and Better Lives (Northants) LTD (Good, 0.7 miles away).
Nearest home care services:
- G Caredom Healthcare Good, less than 0.1 miles away
- – Cherubim Care Services Ltd Not yet rated, less than 0.1 miles away
- RI FDR Social Care Requires improvement, 0.2 miles away
- – Alive Health Care Intl Ltd Not yet rated, 0.6 miles away
- RI Elyon Healthcare Requires improvement, 0.6 miles away