Aeon Nursing Ltd

Aeon Nursing Limited is a domiciliary care agency that is registered to provide personal care and treatment of disease, disorder or injury. At the time of our inspection they were providing care and treatment to one person in their own home.

There were systems in place to safeguard people from abuse. Risks to people were assessed and monitored. Recruitment processes were robust and there were enough staff working at the service. Medicines were managed safely. There were prevention control measures which sought to keep people safe from infection. There had been no incidents or accidents but there were systems in place to ensure lessons were learned when things went wrong.

People's needs were assessed before they used the service. Staff were supported through induction, training, and supervision. There was specialist training to ensure people's needs were met. People were supported with nutrition and hydration. Staff worked with other agencies, including health professionals, to provide effective care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. There were consent agreement and people's choices and decisions recorded.