My Homecare Wandsworth
Home care, Lambeth
Good
Rated on
Rating from the Care Quality Commission.
My Homecare Wandsworth: inspection record
Rated Good in October 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in October 2021.
The latest rating was published about 5 years ago.
How it compares locally
- One of 33 Good home care services in Lambeth, out of 34 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 7 October 2021. Quoted under the Open Government Licence.
My Homecare Wandsworth provides personal care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. There were 18 people using the service at the time of this inspection.
People's experience of using this service and what we found. The majority of people using the service and their relatives said they were happy with the service provided and would recommend the service to others. They told us they and their family members were supported by staff who understood how to keep them safe and were caring and respectful towards them.
Read the full summary
People were supported by staff who were recruited safely, had appropriate training and were well supported by the management team. People were kept safe and protected against the risk of avoidable harm and abuse. People received continuity of care from a small group of staff who were familiar with their support needs. Staff treated people with dignity and upheld their right to privacy.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's care was planned around their wishes, preferences and needs. People and their relatives understood how to complain but the majority had not needed to because they were happy with the care provided. They were confident that, if they contacted the office, the management team would respond to them promptly.
Systems were in place to monitor the quality of care people received as well as their satisfaction with it. People, relatives and staff were encouraged to share their feedback.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 141-157 Acre Lane, Brixton, London, SW2 5UA |
|---|---|
| Phone | 020 3183 2043 |
| Website | www.southlondon.myhomecare.co.uk |
| Registered manager | Amal Osman |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 1 inspection report, latest 7 October 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | My Homecare HFW Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11721158 (opens Companies House) |
Nearest alternatives
- – Wellspring Integrated Care Limited Home care, 0.4 miles awayNot yet rated
- G LifeCome Care, London Home care, 0.5 miles awayGood
- – Carebybio Ltd Home care, 0.6 miles awayNot yet rated
- G Caremark Lambeth Home care, 0.6 miles awayGood
- – City Carer 2 Home care, 0.6 miles awayNot yet rated
Getting help from London Borough of Lambeth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lambeth
- Ask for a care needs assessment
- Phone: 020 7926 5555, select Adults
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Lambeth
Checked on the council's website, November 2026.
Common questions
- Does My Homecare Wandsworth provide nursing care?
- The Care Quality Commission's register does not list nursing care for My Homecare Wandsworth.
- When was My Homecare Wandsworth last inspected?
- The Care Quality Commission's latest rating for My Homecare Wandsworth was published on 7 October 2021.
- Who runs My Homecare Wandsworth?
- My Homecare Wandsworth is run by My Homecare HFW Ltd.
- What is My Homecare Wandsworth's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 October 2021.