ICare Solutions Stockport Limited
- Home care
- Dementia care
- Registered since 2019
- Central Stockport, Stockport, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 48
rated home care services in Stockport are rated Good, like this one.
ICare Solutions Stockport Limited: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G HG Care Services Limited Good, less than 0.1 miles away
- – CARE DIRECT 24 LIMITED Not yet rated, 0.3 miles away
- – Meridian Health and Social Care - Stockport Not yet rated, 0.5 miles away
- G REaCH Good, 0.7 miles away
- G Enterprise Homecare Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 14 March 2023. Quoted under the Open Government Licence.
ICare Solutions Stockport Limited is a domiciliary care service providing personal care to people in their own homes. At the time of our inspection there were 70 people receiving personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We found improvements to the way staff recruitment, safeguarding and service oversight were managed at the service. Staff had undergone safe recruitment checks prior to working at the service. There was a safeguarding policy and procedure in place and staff knew how to identify and report any concerns. We were assured the service employed safe and effective infection prevention and control practices. A medicines policy was in place. Staff had received medicines training and regular competency checks.
Read the rest of CQC's summary
Staff underwent an induction and received a programme of training, supervision and competency checks. People were supported to access healthcare and the service facilitated appropriate and timely referrals to other agencies and professionals.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received care and support from mostly kind and caring staff. Staff we spoke with talked about the people they supported in a kind and compassionate manner. People were treated with dignity and respect. We have made one recommendation about staff language barriers and a one recommendation about people's gender preferences.
Care plans were detailed and person-centred and written with involvement of people and those important to them. Any changes were reviewed and updated to ensure plans reflected current need. Staff told us they knew people well and were aware of people's needs and their individual preferences for care. We fed back to the registered manager some concerns raised by staff about their ability to access care information on their mobile phones.
Management oversight of the service had improved since the last inspection. The registered manager had addressed the issues from the last inspection. Management systems, such as audits and checks, were regularly used to monitor and improve the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Atif Patel
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10402138 (opens Companies House)
Getting help from Stockport Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockport Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0161 217 6029, Monday to Friday 8am to 4.30pm. Out-of-hours emergencies: 0161 718 2118
- Support for carers
- Paying for care: Stockport Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does ICare Solutions Stockport Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for ICare Solutions Stockport Limited.
- When was ICare Solutions Stockport Limited last inspected?
- The Care Quality Commission's latest rating for ICare Solutions Stockport Limited was published on 14 March 2023.
- Who runs ICare Solutions Stockport Limited?
- ICare Solutions Stockport Limited is run by Icare Solutions Stockport Limited.
- What is ICare Solutions Stockport Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 March 2023.
Contact
- Phone
- 0161 376 3530
- Address
- 101 Wellington Road North, Stockport, SK4 2LP Map (opens Google Maps)
Compare nearby
- G HG Care Services Limited Good, less than 0.1 miles away
- – CARE DIRECT 24 LIMITED Not yet rated, 0.3 miles away
- – Meridian Health and Social Care - Stockport Not yet rated, 0.5 miles away
- G REaCH Good, 0.7 miles away
- G Enterprise Homecare Good, 0.8 miles away