Together In Care
- Home care
- Dementia care
- Registered since 2019
- Kirklees, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 58
rated home care services in Kirklees are rated Requires improvement, like this one.
Together In Care: inspection record
Rated Requires improvement in November 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: For You Social Care Ltd (Good, less than 0.1 miles away) and Care Angels (Batley) Limited (Good, 1.3 miles away).
Nearest home care services:
- G For You Social Care Ltd Good, less than 0.1 miles away
- RI Little Angels Home Care Services Requires improvement, less than 0.1 miles away
- G Care Angels (Batley) Limited Good, 1.3 miles away
- RI SureCare Batley & Wakefield Requires improvement, 1.4 miles away
- RI Abuv & Beyond Requires improvement, 1.5 miles away
About the service
From the Care Quality Commission's inspection report published 16 November 2022. Quoted under the Open Government Licence.
Together In Care is a domiciliary care agency. It provides personal care to adults with a range of support needs in their own homes in the Kirklees and Calderdale areas. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. On the first day of our inspection, 107 people were receiving a service, of which 89 were supported with personal care needs. On day two, 111 people were receiving a service and of those, 99 people needed staff to support with personal care.
What inspectors found
Staff were required to work particularly long hours with limited days off. This placed people at an increased risk of harm due to the impact of staff working long hours. We received mixed feedback about the timeliness of call times. Call logs showed staff did not always stay for the full duration of their visit and travel time between calls was not allocated in some cases. Quality performance needed some improvement as these issues had not been identified and acted on.
Read the rest of CQC's summary
The management of people's medication was found to be safe. Feedback indicated people received their medicines as prescribed. Some recording issues were being dealt with at the time of inspection.
Risks relating to catheter management needed clearer recording. The registered manager was aware of this and arranging further training. However, a relative assured us staff had an understanding of responsibilities around catheter usage.
People and relatives consistently told us they felt safeguarded from the risk of abuse. They were largely complimentary about the care provided by staff. Recruitment checks had been carried out before staff commenced working.
We received mixed feedback from staff about the culture they worked in. The registered manager had signposted workers to agencies if they felt they wanted external support. Feedback was consistently sought from people and relatives. Staff spot checks were taking and staff received support through induction, training and supervision.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We have made a recommendation about the provider reviewing information they hold in an 'app' to ensure confidential and sensitive information is not quoted.
Questions to ask the service
- Safe was rated Requires improvement on 16 November 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 16 November 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Hondo Tigere
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Together In Care Forensic Ltd
- Ownership type
- Organisation
- Companies House number
- 8359039 (opens Companies House)
Together In Care Forensic Ltd runs 2 services in England, 1 of them in Yorkshire and the Humber. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Together In Care Forensic Ltd
- – Together in Care Coventry Not yet rated. Home care, Coventry, West Midlands
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does Together In Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Together In Care.
- When was Together In Care last inspected?
- The Care Quality Commission's latest rating for Together In Care was published on 16 November 2022.
- Who runs Together In Care?
- Together In Care is run by Together In Care Forensic Ltd. It runs 2 services in England, 1 of them in Yorkshire and the Humber.
- What is Together In Care's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 November 2022.
Contact
- Phone
- 01924 446133
- Address
- Unit 8, Carr Mills Business Centre, 919 Bradford Road, Birstall, Batley, WF17 9JX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: For You Social Care Ltd (Good, less than 0.1 miles away) and Care Angels (Batley) Limited (Good, 1.3 miles away).
Nearest home care services:
- G For You Social Care Ltd Good, less than 0.1 miles away
- RI Little Angels Home Care Services Requires improvement, less than 0.1 miles away
- G Care Angels (Batley) Limited Good, 1.3 miles away
- RI SureCare Batley & Wakefield Requires improvement, 1.4 miles away
- RI Abuv & Beyond Requires improvement, 1.5 miles away