Glow Domiciliary Healthcare LTD
Home care, Brent
Good
Rated on
Rating from the Care Quality Commission.
Glow Domiciliary Healthcare LTD: inspection record
Rated Good in April 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Rated Good in April 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 59 Good home care services in Brent, out of 69 with a rating.
About the service
From the Care Quality Commission's inspection report published 29 April 2022. Quoted under the Open Government Licence.
Glow Domiciliary Healthcare LTD is a domiciliary care service providing the regulated activity of personal care to people living in their own homes. The service currently supports four people with varying needs which include older people, physical disabilities and young adults with learning disabilities.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
One person and relatives of people receiving care and support from Glow Domiciliary Healthcare LTD, spoke positively about the care and support that they received. Care and support was personalised to people's individual needs. People's privacy, dignity and independence was promoted.
Risks associated with people's health, care and medical needs were identified and assessed. The registered manager and care staff understood those risks and how to minimise them to keep the person safe. Policies and processes were in place to support safe management and administration of medicines. Only those staff assessed as safe to work with vulnerable adults were employed by the service.
Read the full summary
People were supported to maintain good health and had access to a variety of healthcare services where required. People were supported with eating a healthy and balanced diet where this was an assessed need. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Care staff received the required training and support to ensure safe and effective provision of care.
Care plans were person centred and gave comprehensive information about each person, their needs and how they wished to be supported. People and relatives knew who to speak with if they had a complaint or concern to raise and were confident their concerns would be addressed.
Checks and audits in place enabled the service to monitor, learn and improve the quality of care and support people received.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Office 325, Unit 3 Watling Gate 297-303, Edgware Road, London, NW9 6NB |
|---|---|
| Neighbourhood | Kingsbury, Brent |
| Phone | 020 8829 9812 |
| Website | www.officelocation.co.uk |
| Registered manager | Esther Nwani-Neru |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 29 April 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Glow Domiciliary Healthcare LTD |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11202424 (opens Companies House) |
Nearest alternatives
- RI Hazmis Care Agency Home care, less than 0.1 miles awayRequires improvement
- G Maksanus Care Services Limited Home care, less than 0.1 miles awayGood
- – Hallmark Healthcare Limited Home care, 0.1 miles awayNot yet rated
- G Metro Homecare Ltd Home care, 0.1 miles awayGood
- – New Dawn support services Home care, 0.1 miles awayNot yet rated
Getting help from London Borough of Brent
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Brent
- Ask for a care needs assessment
- Phone: 020 8937 4300, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 020 8863 5250
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Brent
Checked on the council's website, November 2026.
Common questions
- Does Glow Domiciliary Healthcare LTD provide nursing care?
- The Care Quality Commission's register does not list nursing care for Glow Domiciliary Healthcare LTD.
- When was Glow Domiciliary Healthcare LTD last inspected?
- The Care Quality Commission's latest rating for Glow Domiciliary Healthcare LTD was published on 29 April 2022.
- Who runs Glow Domiciliary Healthcare LTD?
- Glow Domiciliary Healthcare LTD is run by Glow Domiciliary Healthcare LTD.
- What is Glow Domiciliary Healthcare LTD's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 April 2022.