Lord's Care Solutions UK LTD
- Home care
- Dementia care
- Registered since 2019
- Hopton, Staffordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 94
rated home care services in Staffordshire are rated Good, like this one.
Lord's Care Solutions UK LTD: inspection record
Rated Good in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Arca Health Limited (Stafford) Not yet rated, less than 0.1 miles away
- – Abilities Enabled - Midlands Not yet rated, 0.1 miles away
- – First Person Complex Care Limited Not yet rated, 0.2 miles away
- RI Swan Care Solutions Requires improvement, 0.2 miles away
- G New Doves Care Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 18 June 2021. Quoted under the Open Government Licence.
Lord's Care Solutions UK Ltd is a domiciliary care agency providing personal and nursing care to 74 people at the time of the inspection. Some of these people may be living with dementia, physical disabilities or sensory impairments.
What inspectors found
Governance systems required strengthening. Audits had been completed; however, they had not always identified issues we found, or issues were not dealt with in a timely way.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service did not always support this practice.
We have made a recommendation about staff training with regards to the Mental Capacity Act (MCA).
People told us staff sought consent before commencing any support tasks. The service had an end of life policy in place and people received care personalised to their needs.
People were protected from potential abuse as there were systems and process in place to safeguard people from abuse. People could be assured they were having their medicines as prescribed. Staff were safely recruited by the provider and staff wore PPE in line with government guidance. Staffing levels were adequate to meet the needs of people.
The provider supported people to access healthcare service where necessary. People were supported to eat and drink enough to maintain a balanced diet. Staff had received training to support people effectively.
People were supported by caring staff who respected their dignity and privacy. People were able to express their views and be involved in making decisions about their care.
Both people and staff felt management were approachable and their views were sought about the service.
Questions to ask the service
- Well-led was rated Requires improvement on 18 June 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Connie Simpson
- Registered with the CQC since
- What it provides
- Community healthcare service, Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lord's Care Solutions UK Ltd
- Ownership type
- Organisation
- Companies House number
- 11863996 (opens Companies House)
Lord's Care Solutions UK Ltd runs 2 services, all in the West Midlands. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Lord's Care Solutions UK Ltd
- RI Lords Care Solutions Stoke On Trent Requires improvement. Home care, Stoke-on-Trent
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Lord's Care Solutions UK LTD provide nursing care?
- The Care Quality Commission's register does not list nursing care for Lord's Care Solutions UK LTD.
- When was Lord's Care Solutions UK LTD last inspected?
- The Care Quality Commission's latest rating for Lord's Care Solutions UK LTD was published on 18 June 2021.
- Who runs Lord's Care Solutions UK LTD?
- Lord's Care Solutions UK LTD is run by Lord's Care Solutions UK Ltd. It runs 2 services, all in the West Midlands.
- What is Lord's Care Solutions UK LTD's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 June 2021.
Contact
- Phone
- 0333 998 0899
- Address
- Suite 11, Beacon House, Unit QA, Beacon Business Park, Weston Road, Stafford, ST18 0WL Map (opens Google Maps)
Compare nearby
- – Arca Health Limited (Stafford) Not yet rated, less than 0.1 miles away
- – Abilities Enabled - Midlands Not yet rated, 0.1 miles away
- – First Person Complex Care Limited Not yet rated, 0.2 miles away
- RI Swan Care Solutions Requires improvement, 0.2 miles away
- G New Doves Care Good, 0.2 miles away