New Wings
- Home care
- Dementia care
- Registered since 2019
- Northallerton, North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
New Wings: inspection record
Rated Good in November 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Rivendale Extra Care Good, 0.3 miles away
- – Care Legacy Richmond and Hambleton Not yet rated, 0.6 miles away
- G Your Life (Northallerton) Good, 0.9 miles away
- G Alive Healthcare Solutions Ltd Good, 1.1 miles away
- G Blossom Home Care Ltd Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 10 November 2021. Quoted under the Open Government Licence.
An electronic system was used to update care records and people and their relatives had access to them. Records were comprehensive and up to date. Staff were aware of people's communication needs and how best to provide support.
Read the rest of CQC's summary
Relatives were very complimentary the care their loved ones received.
Medicines were managed safely. Staff were trained on how to identify and report safeguarding concerns. Safe recruitment practices were followed. Staff followed infection control procedures, had access to personal protective equipment (PPE) and had been trained in how to use it safely.
Training the provider deemed mandatory was up to date. People were supported by a range of healthcare professionals and staff sought medical assistance when people were unwell. Where people required support with eating and drinking, staff had the skills to support them safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff promoted people's independence and respected their rights, privacy and dignity.
The registered manager had systems in place to monitor and improve the quality and safety of the service provided. People's views about the service were sought individually and through surveys. The registered manager worked with us in a positive manner and provided all the information we requested.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 November 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- New Wings Ltd
- Ownership type
- Organisation
- Companies House number
- 12006326 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does New Wings provide nursing care?
- The Care Quality Commission's register does not list nursing care for New Wings.
- When was New Wings last inspected?
- The Care Quality Commission's latest rating for New Wings was published on 10 November 2021.
- Who runs New Wings?
- New Wings is run by New Wings Ltd.
- What is New Wings's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 November 2021.
Contact
- Phone
- 07551 440489
- Address
- Southam House,, 4 Bankhead Road, Northallerton, DL6 1HQ Map (opens Google Maps)
Compare nearby
- G Rivendale Extra Care Good, 0.3 miles away
- – Care Legacy Richmond and Hambleton Not yet rated, 0.6 miles away
- G Your Life (Northallerton) Good, 0.9 miles away
- G Alive Healthcare Solutions Ltd Good, 1.1 miles away
- G Blossom Home Care Ltd Good, 1.1 miles away