Greenstaff Medical Limited
Home care, Southwark
Good
Rated on
Rating from the Care Quality Commission.
Greenstaff Medical Limited: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in June 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 15 Good home care services in Southwark, out of 25 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 30 June 2022. Quoted under the Open Government Licence.
We have made a recommendation to the provider around spot checks for staff and its process for submitting statutory notifications to the CQC.
Relatives of people using the service told us they satisfied with the care and support they received for their family members which were often complex cases involving multi-disciplinary teams. They told us they felt safe in the presence of care workers. There were robust recruitment checks in place and we found there were enough staff to meet people's needs, they were arranged into small teams providing care for people over extended periods throughout the day. The provider followed good infection control and medicines practice. Risks to people were assessed and behaviour management plans were in place to support people around behaviours that could be seen as challenging.
Read the full summary
Staff were given appropriate training which helped them to carry out their roles effectively. People's dietary and ongoing health needs were met by the provider.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was caring. Relatives told us that stable staff teams meant that people were cared for by staff who knew them well. People and their relatives were involved in directing their care, in partnership with the provider and other professionals. People were supported to remain as independent as possible and their dignity and privacy was respected,
Care plans were kept under constant review and updated as necessary. People were supported in line with their wishes and were encouraged to improve their daily living skills. The provider listened when concerns or complaints were made and investigated these in a timely manner.
The registered manager and other senior staff were approachable and listened to people, relatives, staff and professionals. Quality assurance checks to monitor the quality of service took place. The provider had an ongoing improvement plan in place which was effective in identifying and addressing any areas of improvement.
Rating at last inspection This service was registered with us on 19 November 2019 and this is the first inspection.
Questions to ask the service
- Well-led was rated Requires improvement on 30 June 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Contact and registration details
| Address | 1st Floor, 3 More Riverside London, London, SE1 2RE |
|---|---|
| Neighbourhood | Bermondsey, Southwark |
| Phone | 0333 043 7103 |
| Website | www.greenstaffcs.com |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 30 June 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Greenstaff Medical Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04814116 (opens Companies House) |
Nearest alternatives
- – VIDA Supported Living - London Home care, less than 0.1 miles awayNot yet rated
- G Harmony Healthcare Home care, 0.2 miles awayGood
- RI Capital Staffing Services Ltd Home care, 0.3 miles awayRequires improvement
- – Red Homecare Home care, 0.3 miles awayNot yet rated
- – PharmEng Ltd Home care, 0.4 miles awayNot yet rated
Getting help from London Borough of Southwark
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Southwark
- Ask for a care needs assessment
- Phone: 020 7525 3324 (older people and physical disabilities), Monday to Friday, 9am to 5pm. Mental health: 0800 368 8433. Learning disabilities and young adults 18 to 25: 020 3457 7580
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Southwark
Checked on the council's website, November 2026.
Common questions
- Does Greenstaff Medical Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Greenstaff Medical Limited.
- When was Greenstaff Medical Limited last inspected?
- The Care Quality Commission's latest rating for Greenstaff Medical Limited was published on 30 June 2022.
- Who runs Greenstaff Medical Limited?
- Greenstaff Medical Limited is run by Greenstaff Medical Limited.
- What is Greenstaff Medical Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 June 2022.