Social Care Reablement - Follaton House
- Home care
- Registered since 2013
- Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
85 of 109
rated home care services in Devon are rated Good, like this one.
Social Care Reablement - Follaton House: inspection record
Rated Good in June 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O New Key Outstanding, 1.3 miles away
- – VanBeekDodge Complex Care No overall rating, 1.3 miles away
- G CAP Caring HQ Good, 4.2 miles away
- G The Rock Care Home Good, 4.5 miles away
- G DC Homecare Good, 4.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 7 June 2019. Quoted under the Open Government Licence.
About the service: Social Care Reablement Follaton House is a reablement service provided by Devon County Council. The service provides support to people in their own homes for up to four weeks following an illness, injury or set back. The purpose of the service is to support people to learn or re-learn skills to undertake daily living activities such as washing, dressing and meal preparation. At the time of our inspection 18 people were using the service.
Read the rest of CQC's summary
People's experience of using this service: People felt safe and comfortable when staff visited them in their home. People were kept safe as potential risks had been assessed and managed. There were enough staff to complete the planned visits.
People were treated with kindness and compassion by staff. People said, "I couldn't have been looked after any better" and, "The staff are all very nice, very chatty and we have a laugh."
People's needs were met by staff who had received regular training and support. People were treated with respect and staff understood how to protect people's rights.
People were involved in making decisions about the goals they wanted to achieve. People felt staff had helped them to progress and become more independent. Reablement goal plans contained up-to-date information about each person's needs.
People were asked for their views about the service. The most recent feedback results showed people were happy with the service they were receiving.
There were effective systems in place to monitor the quality of the service.
The registered manager was committed to improving care where possible and had developed effective working relationships with other professionals and agencies.
The service met the characteristics for a rating of "Good" in all the key questions we inspected. Therefore, our overall rating for the service after this inspection was "Good".
More information is in the full report.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Alice Moulding
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 7 June 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Devon County CouncilBrand: Devon County Council
- Ownership type
- Organisation
Devon County Council runs 10 services, all in the South West. 10 are rated Good or Outstanding.
Other services run by Devon County Council
- G Greenfields Good. Care home, Devon
- G Mapleton Good. Care home, Devon
- G Multi Sensory Impairment Enabling (MSIE) Good. Home care, Devon
- G New Treetops Good. Care home, Devon
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Social Care Reablement - Follaton House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Social Care Reablement - Follaton House.
- When was Social Care Reablement - Follaton House last inspected?
- The Care Quality Commission's latest rating for Social Care Reablement - Follaton House was published on 7 June 2019.
- Who runs Social Care Reablement - Follaton House?
- Social Care Reablement - Follaton House is run by Devon County Council. It runs 10 services, all in the South West.
- What is Social Care Reablement - Follaton House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 June 2019.
Contact
- Phone
- 01392 385416
- Address
- Follaton House, Plymouth Road, Totnes, TQ9 5RS Map (opens Google Maps)
Compare nearby
- O New Key Outstanding, 1.3 miles away
- – VanBeekDodge Complex Care No overall rating, 1.3 miles away
- G CAP Caring HQ Good, 4.2 miles away
- G The Rock Care Home Good, 4.5 miles away
- G DC Homecare Good, 4.6 miles away