VanBeekDodge Complex Care
- Home care
- Registered since 2022
- Devon, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
6 months
since the latest rating was published.
91%
of rated home care services in Devon are Good or Outstanding (91% across the South West, 88% across England).
VanBeekDodge Complex Care: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: New Key (Outstanding, less than 0.1 miles away) and Social Care Reablement - Follaton House (Good, 1.3 miles away).
Nearest home care services:
- O New Key Outstanding, less than 0.1 miles away
- G Social Care Reablement - Follaton House Good, 1.3 miles away
- G CAP Caring HQ Good, 3 miles away
- O Love To Care Outstanding, 4 miles away
- – Agincare Whitley Court Not yet rated, 4.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 April 2026 (assessment visit 18 March 2026). Quoted under the Open Government Licence.
Date of assessment: 24 March 2026 to 8 April 2026.
VanBeekDodge Complex Care is a service providing care and support to people with a learning disability and autistic people in their own homes, in a supported living setting. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects services where people receive the regulated activity of personal care. Where they do, we also consider any wider social care provided. At the time of this inspection, 5 people were receiving personal care.
People were kept safe by staff that had knowledge and understanding of their responsibilities to protect people from harm or abuse. They knew the signs to recognise abuse and the procedure to report any concerns internally of externally. Risks to people were identified and actions put in place to ensure risks were minimised and people kept safe. People received their medicines as prescribed, and the management of medicines was safe.
People’s needs were met through appropriately planned care, and they were cared for by sufficient numbers of staff who were trained to support them. Staff were supported through effective induction, supervision, appraisal and training to provide effective support to people.
People had choices about how they wanted their day-to-day care delivered and staff respected their decisions. People’s care and support reflected their choices, preferences, personalities, needs and individuality. People, their relatives and healthcare professionals spoke very positively about the service.
There were systems in place to monitor the quality and safety of the service. The provider and registered manager worked well with other healthcare professionals, and we received positive feedback. All staff were very positive about their employment at the service and the support they received from the service management.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated Good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated Good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Benjamin Robinson
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- VanBeekDodge Complex Care Ltd
- Ownership type
- Organisation
- Companies House number
- 13121803 (opens Companies House)
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does VanBeekDodge Complex Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for VanBeekDodge Complex Care.
- When was VanBeekDodge Complex Care last inspected?
- The Care Quality Commission's latest rating for VanBeekDodge Complex Care was published on 29 April 2026.
- Who runs VanBeekDodge Complex Care?
- VanBeekDodge Complex Care is run by VanBeekDodge Complex Care Ltd.
- What is VanBeekDodge Complex Care's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 07780 439772
- Address
- Part Building B, Dart Marine Park, Steamer Quay Road, Totnes, TQ9 5AL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: New Key (Outstanding, less than 0.1 miles away) and Social Care Reablement - Follaton House (Good, 1.3 miles away).
Nearest home care services:
- O New Key Outstanding, less than 0.1 miles away
- G Social Care Reablement - Follaton House Good, 1.3 miles away
- G CAP Caring HQ Good, 3 miles away
- O Love To Care Outstanding, 4 miles away
- – Agincare Whitley Court Not yet rated, 4.4 miles away