Trix Medcare Limited Southend Branch
- Home care
- Dementia care
- Registered since 2020
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Trix Medcare Limited Southend Branch: inspection record
Rated Good in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Invaluable Care Ltd Not yet rated, 0.2 miles away
- O Home Instead Southend-on-Sea Outstanding, 1.1 miles away
- G Nyabuterezi Good, 1.1 miles away
- G Circles Homecare Good, 1.3 miles away
- – Luthando HomeCare Ltd Not yet rated, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 16 May 2023. Quoted under the Open Government Licence.
Trix Medcare Limited Southend Branch is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection there were 20 people receiving personal care support.
What inspectors found
People were supported by a small and consistent staff team who understood how they liked to be supported. Staff arrived at the agreed time and the provider ensured people were contacted if there was any delay. Staff were safely recruited and received an induction and relevant training when starting in their role.
Read the rest of CQC's summary
The provider had systems in place to safeguard people from the risk of abuse and staff knew how to recognise and report any concerns. Risks to people's safety were assessed and documented. People were supported to take their medicines appropriately and the provider ensured staff were trained and competent to administer medicines. Staff had access to personal protective equipment [PPE] and had received infection prevention and control training.
People and relatives spoke positively about the kind and caring attitude of staff. People's care was personalised and reflected their individual preferences. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff told us they felt supported and valued by the management team and were able to discuss any issues. People and relatives told us the registered manager was approachable and they were confident any concerns raised would be acted upon promptly.
The provider had systems in place to monitor the quality and safety of the service and worked in partnership with other healthcare professionals in order to support people's needs.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Olufolakemi Ogun
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 16 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Trix Medcare Ltd
- Ownership type
- Organisation
- Companies House number
- 10123084 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Trix Medcare Limited Southend Branch provide nursing care?
- The Care Quality Commission's register does not list nursing care for Trix Medcare Limited Southend Branch.
- When was Trix Medcare Limited Southend Branch last inspected?
- The Care Quality Commission's latest rating for Trix Medcare Limited Southend Branch was published on 16 May 2023.
- Who runs Trix Medcare Limited Southend Branch?
- Trix Medcare Limited Southend Branch is run by Trix Medcare Ltd.
- What is Trix Medcare Limited Southend Branch's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 May 2023.
Contact
- Phone
- 01702 837401
- Address
- 7 Brick Road, Great Wakering, Southend-on-sea, SS3 0FQ Map (opens Google Maps)
Compare nearby
- – Invaluable Care Ltd Not yet rated, 0.2 miles away
- O Home Instead Southend-on-Sea Outstanding, 1.1 miles away
- G Nyabuterezi Good, 1.1 miles away
- G Circles Homecare Good, 1.3 miles away
- – Luthando HomeCare Ltd Not yet rated, 1.3 miles away