Circles Homecare
- Home care
- Registered since 2020
- Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 40
rated home care services in Southend-on-Sea are rated Good, like this one.
Circles Homecare: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Luthando HomeCare Ltd Not yet rated, less than 0.1 miles away
- O Home Instead Southend-on-Sea Outstanding, 0.5 miles away
- G Nyabuterezi Good, 0.5 miles away
- – New Vision Care Services Limited Not yet rated, 1.1 miles away
- G Trix Medcare Limited Southend Branch Good, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 25 May 2022. Quoted under the Open Government Licence.
Circles Homecare provides personal care and support to people who require assistance in their own home. At the time of our inspection one person was being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
We received positive feedback on the service. A relative said, "I cannot fault them."
Read the rest of CQC's summary
Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People were cared for and supported by staff who had received the appropriate training. There were systems in place to minimise the risk of infection and to learn lessons from accidents and incidents. There were safe medicine procedures for staff to follow.
Staff had a good understanding of people's preferences of care, staff promoted people's independence.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.
People were supported to eat and drink enough to ensure they maintained a balanced diet. People and their relatives were involved in the planning and review of their care. The registered manager had policies in place to respond to complaints. Support could be provided to people at the end of their life.
The provider had systems in place to monitor and provide good care and these were reviewed on a regular basis.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Gloria Mashava
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Circles Care Ltd
- Ownership type
- Organisation
- Companies House number
- 08819251 (opens Companies House)
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Circles Homecare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Circles Homecare.
- When was Circles Homecare last inspected?
- The Care Quality Commission's latest rating for Circles Homecare was published on 25 May 2022.
- Who runs Circles Homecare?
- Circles Homecare is run by Circles Care Ltd.
- What is Circles Homecare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 May 2022.
Contact
- Phone
- 01702 620059
- Address
- Office 3, 8 Towerfield Road, Shoeburyness, Southend-on-sea, SS3 9QE Map (opens Google Maps)
Compare nearby
- – Luthando HomeCare Ltd Not yet rated, less than 0.1 miles away
- O Home Instead Southend-on-Sea Outstanding, 0.5 miles away
- G Nyabuterezi Good, 0.5 miles away
- – New Vision Care Services Limited Not yet rated, 1.1 miles away
- G Trix Medcare Limited Southend Branch Good, 1.3 miles away