BlueBelles Care Agency
- Home care
- Dementia care
- Registered since 2013
- Herefordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
32 of 35
rated home care services in Herefordshire are rated Good, like this one.
BlueBelles Care Agency: inspection record
Rated Good in November 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – JKD CARE SERVICES Not yet rated, 0.4 miles away
- G Border Care Ltd Good, 0.4 miles away
- G SunCare Good, 0.6 miles away
- O Inspiration Care Domicilliary Care Outstanding, 12.6 miles away
- G Agincare UK Leominster Good, 12.7 miles away
About the service
From the Care Quality Commission's inspection report published 12 November 2020. Quoted under the Open Government Licence.
BlueBelles Care Agency is a domiciliary care agency. It provides personal care to people living in their own homes. It provides a service to people in Kington and the surrounding areas of Herefordshire. At the time of our inspection the provider was providing personal care for 18 people.
What inspectors found
People were supported by safely recruited staff, who had the skills and knowledge to provide support that met people needs. There were enough staff to ensure people received consistent care by staff that knew them well. Medicines were managed safely, and people were protected from the risk of infection.
Read the rest of CQC's summary
Effective care planning and risk management plans were in place which guided staff to provide support that met people's needs in line with their preferences. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by a caring and compassionate staff team and people were made to feel safe. People were supported to maintain links with their relatives during the pandemic and were supported to continue take part in activities they enjoyed.
Systems were in place to effectively monitor the service. There was an open culture within the service. People and staff felt they could approach the management team for support when required. Concerns raised were acted on and improvements were made.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Stephanie Kinsey
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 12 November 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- BlueBelles Care Agency
- Ownership type
- Partnership
Getting help from Herefordshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Herefordshire Council
- Ask for a care needs assessment
- Phone: 01432 260101
- Support for carers
- Paying for care: Herefordshire Council
Checked on the council's website, November 2026.
Common questions
- Does BlueBelles Care Agency provide nursing care?
- The Care Quality Commission's register does not list nursing care for BlueBelles Care Agency.
- When was BlueBelles Care Agency last inspected?
- The Care Quality Commission's latest rating for BlueBelles Care Agency was published on 12 November 2020.
- Who runs BlueBelles Care Agency?
- BlueBelles Care Agency is run by BlueBelles Care Agency.
- What is BlueBelles Care Agency's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 November 2020.
Contact
- Phone
- 01544 231135
- Address
- 9 Park View, Kington, HR5 3AR Map (opens Google Maps)
Compare nearby
- – JKD CARE SERVICES Not yet rated, 0.4 miles away
- G Border Care Ltd Good, 0.4 miles away
- G SunCare Good, 0.6 miles away
- O Inspiration Care Domicilliary Care Outstanding, 12.6 miles away
- G Agincare UK Leominster Good, 12.7 miles away