Swanton Community Services – Somerset
- Home care
- Dementia care
- Registered since 2020
- Chilthorne Domer, Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2021.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 79
rated home care services in Somerset are rated Good, like this one.
Swanton Community Services – Somerset: inspection record
Rated Good in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bluebird Care - South Somerset Good, less than 0.1 miles away
- RI Dimensions Somerset Yeovil Domiciliary Care Office Requires improvement, less than 0.1 miles away
- – Enable Support Services Not yet rated, less than 0.1 miles away
- G Home Instead Yeovil, Sherborne, Bridport Good, less than 0.1 miles away
- G Somerset, Plymouth and Gloucestershire Support Services Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 19 January 2023. Quoted under the Open Government Licence.
Alina Homecare Specialist Care - Somerset is a domiciliary care agency. It provides personal care to people with learning disabilities and/or autistic people living in their own homes in the community. It also provides care and support to people living in 'supported living' accommodation, so that they can live in their own home as independently as possible. At the time of the inspection, the service was supporting 18 people with their personal care needs in Somerset and Dorset.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support Improvements were required to staffing, structures and communication to ensure a consistent service which enabled people to fully achieve their aspirations, pursue their interests and access their local community.
The service supported people to have choice, control and independence. Staff supported people with their medicines in a way that promoted positive health outcomes. The service had plans and guidance to support people with identified risks. Staff supported people to make decisions following best practice in decision- making. Staff communicated with people in ways that met their needs.
Right Care People received kind and supportive care. Staff responded to people's individual needs. Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had appropriately skilled staff to meet people's needs. People were supported to have maximum choice and control of their lives and staff supported in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right culture The service was working to enable people and those important to them to work with staff to develop the service. Staff valued and acted upon people's views. Systems were in place to monitor the quality of the service to people. Staff ensured risks of a closed culture were minimised so that people received support based on transparency, respect and inclusivity.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Well-led was rated Requires improvement on 19 January 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 19 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Swanton Community ServicesBrand: Swanton Care and Community
- Ownership type
- Organisation
- Companies House number
- 05705303 (opens Companies House)
Swanton Community Services runs 8 services in England, 2 of them in the South West. 4 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Swanton Community Services
- G Swanton Community Services – Kent Good. Home care, Kent, South East
- G Swanton Community Services – Southampton and Hampshire Good. Home care, Hampshire, South East
- G Swanton Community Services – Surrey Good. Home care, Sutton, London
- RI Swanton Community Services – Hertfordshire Requires improvement. Home care, Hertfordshire, East of England
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Swanton Community Services – Somerset provide nursing care?
- The Care Quality Commission's register does not list nursing care for Swanton Community Services – Somerset.
- When was Swanton Community Services – Somerset last inspected?
- The Care Quality Commission's latest rating for Swanton Community Services – Somerset was published on 19 January 2023.
- Who runs Swanton Community Services – Somerset?
- Swanton Community Services – Somerset is run by Swanton Community Services. It runs 8 services in England, 2 of them in the South West.
- What is Swanton Community Services – Somerset's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 January 2023.
Contact
- Phone
- 01935 513136
- Address
- Suite 9-10, Yeovil Innovation Centre, Copse Road, Lufton Trading Estate, Lufton, Yeovil, BA22 8RN Map (opens Google Maps)
Compare nearby
- G Bluebird Care - South Somerset Good, less than 0.1 miles away
- RI Dimensions Somerset Yeovil Domiciliary Care Office Requires improvement, less than 0.1 miles away
- – Enable Support Services Not yet rated, less than 0.1 miles away
- G Home Instead Yeovil, Sherborne, Bridport Good, less than 0.1 miles away
- G Somerset, Plymouth and Gloucestershire Support Services Good, less than 0.1 miles away