Candle Flame Care Ltd
- Home care
- Dementia care
- Registered since 2020
- St George, Bristol, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 49
rated home care services in Bristol are rated Good, like this one.
Candle Flame Care Ltd: inspection record
Rated Good in October 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Creative Support Living CIC Not yet rated, 0.2 miles away
- G Dhek Bhal Good, 0.2 miles away
- G Goldcrest Healthcare Service (Bristol) Good, 0.4 miles away
- G CLARITY HOMECARE (BRISTOL) Good, 0.4 miles away
- – Inn Care, Bristol Office Not yet rated, 0.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 15 October 2021. Quoted under the Open Government Licence.
Candle Flame Care Limited was providing support to one person with personal care at the time of the inspection. In the last twelve months they had supported two other people. Relatives spoke positively about care and support they received from Candle Flame Care Limited. Care was person centred and people were asked and involved in how they wanted to be supported. The registered manager spent time with people to find out what they wanted from the service.
Read the rest of CQC's summary
People were supported by consistent and familiar care staff. Staff received a comprehensive induction and ongoing training to enable them to support people safely. Staff knew how to keep people safe and free from avoidable harm. Staff were confident in the management of the service to act on any concerns or suggestions they may have.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager and staff had a good understanding of supporting people safely during the current pandemic. There had been sufficient personal protective equipment, staff training and regular updates throughout the pandemic. Regular COVID-19 testing was in place for all staff and results were passed to the management team.
Relatives and staff spoke positively about how the service was managed. Systems were in place to monitor the quality of the service. This included gaining feedback from people who used the service or their representative. Staff felt supported and valued in their roles.
The registered manager regularly worked alongside the staff to provide personal care. The service was still in its infancy and recruitment was ongoing as new referrals were being received. There was a plan to recruit field support workers as the business grew.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Vongai Makore
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Candle Flame Care LTD
- Ownership type
- Organisation
- Companies House number
- 11613846 (opens Companies House)
Getting help from Bristol City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bristol City Council
- Ask for a care needs assessment
- Phone: 0117 922 2700
- Contact adult social care online
- Support for carers
- Paying for care: Bristol City Council
Checked on the council's website, November 2026.
Common questions
- Does Candle Flame Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Candle Flame Care Ltd.
- When was Candle Flame Care Ltd last inspected?
- The Care Quality Commission's latest rating for Candle Flame Care Ltd was published on 15 October 2021.
- Who runs Candle Flame Care Ltd?
- Candle Flame Care Ltd is run by Candle Flame Care LTD.
- What is Candle Flame Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 October 2021.
Contact
- Phone
- 0117 450 5268
- Address
- 1 Holmes Street, Barton Hill, Bristol, BS5 9FD Map (opens Google Maps)
Compare nearby
- – Creative Support Living CIC Not yet rated, 0.2 miles away
- G Dhek Bhal Good, 0.2 miles away
- G Goldcrest Healthcare Service (Bristol) Good, 0.4 miles away
- G CLARITY HOMECARE (BRISTOL) Good, 0.4 miles away
- – Inn Care, Bristol Office Not yet rated, 0.5 miles away