Voyage (DCA) Hampshire

We carried out this inspection from 10 June 2025 to 27 June 2025. The service is a supported living service, providing support to people with a learning disability and autistic people, as well as those living with physical disabilities and sensory needs. There were 38 people being supported at the time of our assessment across 7 supported living households.We assessed this service due to receiving information of concern, relating to safe care and treatment. This service had previously been rated good. We assessed 17 quality statements. The provider was highly motivated to maintain a high level of care to people. People were protected and kept safe.People’s health conditions and associated risks were assessed and managed safely. Staff were recruited safely and received appropriate training and supervision. Staff were trained to raise and respond to safeguarding concerns both internally and to external agencies. The service was clean and well maintained. Medicines were stored, documented, and administered safely. People’s needs were assessed and reviewed and staff ensured people’s care and support met individual needs and preferences. People were supported by staff who treated them with kindness and respected their dignity. There was a system in place for responding to concerns or complaints. A dedicated management team led the service. Staff were able to raise concerns and told us managers were approachable and supportive.