Obatos Care Services Limited
- Home care
- Dementia care
- Registered since 2020
- Central Birmingham, Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
37 of 162
rated home care services in Birmingham are rated Requires improvement, like this one.
Obatos Care Services Limited: inspection record
Rated Requires improvement in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Laura Care Agency Limited (Good, less than 0.1 miles away) and Birmingham Business Associate Limited (Good, 0.5 miles away).
Nearest home care services:
- G Laura Care Agency Limited Good, less than 0.1 miles away
- – MA Care (Bham) Limited Not yet rated, 0.1 miles away
- – Rainbow Quality Care Ltd Not yet rated, 0.1 miles away
- – Henola Care Ltd Not yet rated, 0.2 miles away
- – Alpine House No overall rating, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 24 March 2022. Quoted under the Open Government Licence.
Birmingham is a community-based care provider that provides personal care to people living in their own homes and supported living settings. At the time of inspection two people were receiving support from the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
One person received support from the service with the regulated activity of personal care on the day of the inspection. We must protect the person's rights to a private life so the report will provide an overview of the care received by the person rather than specific examples.
Read the rest of CQC's summary
Risk assessments in place did not contain enough information to guide staff on how to support the person safely, however, staff knew the person using the service well. Medication records had not been completed where medication was being administered and this meant we could not be assured medication was being administered as prescribed.
The provider's audits and oversight of the service had not identified the areas of concern we found during the inspection.
Staff had received training in safeguarding and knew the actions to take to keep people safe. There were recruitment processes in place and recruitment checks were carried out before staff were appointed. This ensured suitable staff were appointed to support people. Staff followed infection control guidance and had access to personal protective equipment.
The person was encouraged to have choice and control of their life and was supported in the least restrictive way possible and in their best interests.
The person received kind and respectful support. Their privacy, dignity and independence were maintained. The person was involved in decisions about their support and life.
The person was supported to have interests, and take part in activities they enjoyed.
Questions to ask the service
- Safe was rated Requires improvement on 24 March 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 24 March 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Matthew Olowookere
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Obatos Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 07236240 (opens Companies House)
Obatos Care Services Limited runs 2 services in England, 1 of them in the West Midlands. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Obatos Care Services Limited
- – Charlton Court Not yet rated. Home care, Wiltshire, South West
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Obatos Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Obatos Care Services Limited.
- When was Obatos Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Obatos Care Services Limited was published on 24 March 2022.
- Who runs Obatos Care Services Limited?
- Obatos Care Services Limited is run by Obatos Care Services Limited. It runs 2 services in England, 1 of them in the West Midlands.
- What is Obatos Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 24 March 2022.
Contact
- Phone
- 0121 389 4919
- Address
- Branston Court, Branston Street, Birmingham, B18 6BA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Laura Care Agency Limited (Good, less than 0.1 miles away) and Birmingham Business Associate Limited (Good, 0.5 miles away).
Nearest home care services:
- G Laura Care Agency Limited Good, less than 0.1 miles away
- – MA Care (Bham) Limited Not yet rated, 0.1 miles away
- – Rainbow Quality Care Ltd Not yet rated, 0.1 miles away
- – Henola Care Ltd Not yet rated, 0.2 miles away
- – Alpine House No overall rating, 0.3 miles away