Diamond Care Solutions Ltd
- Home care
- Dementia care
- Registered since 2020
- Nottinghamshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 114
rated home care services in Nottinghamshire are rated Good, like this one.
Diamond Care Solutions Ltd: inspection record
Rated Good in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Fastline Healthcare Ltd Not yet rated, 0.3 miles away
- G Derbyshire Regional Office (Eden Supported Living Limited) Good, 1.1 miles away
- G Peak Home Assist Good, 1.1 miles away
- – Solace Care Solutions Limited No overall rating, 1.3 miles away
- G DCC Erewash Home Care Good, 2.1 miles away
About the service
From the Care Quality Commission's inspection report published 11 January 2022. Quoted under the Open Government Licence.
Diamond Care Solutions Ltd provided personal care to 11 people at the time of the inspection. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were protected from the risk of potential abuse. The provider's staff had received safeguarding training and were supported by the provider's policies and procedures. People had appropriate care plans and risk assessments in place and were supported by enough staff to meet their care needs. Minor recruitment records issues were identified during the inspection, but they were immediately addressed by the registered manager. People were supported to receive their prescribed medicines appropriately and staff had access to enough personal protective equipment (PPE) to work safely.
Read the rest of CQC's summary
People's care plans were comprehensive and guided staff on how to give people effective support. Staff received necessary training, and new staff also spent time shadowing experienced staff as part of their induction. People's relatives told us they valued the support from the provider.
People were treated with kindness and compassion by the provider's staff and managers. Feedback from people and their relatives was wholly positive. People were involved in shaping the care they received. The person's daily care records were available for the person, or their relatives, to review so they were aware of the support that had been provided.
The provider confirmed they would be able to provide information for people in a variety of different formats and languages if required. The provider had a complaint policy and procedure in place which was made known to people and their relatives, however they had received no complaints. End of life care was provided sensitively, which was confirmed by relative's feedback.
The service was well led, and the registered manager was committed to providing a high quality, compassionate, service. The provider had quality monitoring processes and had established positive working relationships with external care and health providers to ensure people received the continuity of care they required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Anne Mpofu
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Diamond Care Solutions Ltd
- Ownership type
- Organisation
- Companies House number
- 11901627 (opens Companies House)
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Diamond Care Solutions Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Diamond Care Solutions Ltd.
- When was Diamond Care Solutions Ltd last inspected?
- The Care Quality Commission's latest rating for Diamond Care Solutions Ltd was published on 11 January 2022.
- Who runs Diamond Care Solutions Ltd?
- Diamond Care Solutions Ltd is run by Diamond Care Solutions Ltd.
- What is Diamond Care Solutions Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 January 2022.
Contact
- Address
- 8 Mansfield Road, Eastwood, Nottingham, NG16 3AQ Map (opens Google Maps)
Compare nearby
- – Fastline Healthcare Ltd Not yet rated, 0.3 miles away
- G Derbyshire Regional Office (Eden Supported Living Limited) Good, 1.1 miles away
- G Peak Home Assist Good, 1.1 miles away
- – Solace Care Solutions Limited No overall rating, 1.3 miles away
- G DCC Erewash Home Care Good, 2.1 miles away