Red Rose Care
- Home care
- Dementia care
- Registered since 2013
- Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
183 of 199
rated home care services in Lancashire are rated Good, like this one.
Red Rose Care: inspection record
Rated Good in December 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Community Life Choices Good, 0.7 miles away
- G Guardian Homecare (Preston) Good, 0.7 miles away
- G The Ryan Medical Centre Tender Nursing Care Good, 0.9 miles away
- G Helping Hands Preston Good, 1 mile away
- G ICare (GB) Limited - South Ribble Good, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 17 December 2020. Quoted under the Open Government Licence.
Red Rose Care is a domiciliary care agency based in Bamber Bridge on the outskirts of Preston. The agency provides personal care to a wide range of adults in their own homes, including older people, people living with dementia, people with a learning disability or autistic spectrum disorder or a physical disability. At the time of our inspection the service supported 39 people.
What inspectors found
People were safe using Red Rose Care. Systems, processes and practices adopted by the service protected people from harm and safeguarded them from the risk of abuse and discrimination. Potential risks were thoroughly assessed, and medicines were managed safely. One person told us, "I feel safe with the girls [carers] as I hardly have any family. They make me feel safe. I feel as if the carers are in my bubble."
Read the rest of CQC's summary
Particular attention had been given to infection control practices during the pandemic in order to keep those who used the service and the staff team safe. Systems were in place so that lessons were learned when things went wrong.
Robust recruitment practices were in place. The staff team was consistent, and the support provided to people promoted continuity of care. A wide range of training had been provided for the staff team around health and safety matters and safeguarding issues, which helped to ensure people received safe care and treatment.
The management and staff team were open and transparent during the inspection process. A wide range of regular audits and monitoring was taking place. We received very positive feedback about the registered manager and the staff team. Community health and social care professionals had been involved in the care and support of those who used the service.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Michelle Richardson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, People with an eating disorder, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 17 December 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Richardson Trading Ltd
- Ownership type
- Organisation
- Companies House number
- 08530036 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Red Rose Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Red Rose Care.
- When was Red Rose Care last inspected?
- The Care Quality Commission's latest rating for Red Rose Care was published on 17 December 2020.
- Who runs Red Rose Care?
- Red Rose Care is run by Richardson Trading Ltd.
- What is Red Rose Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 December 2020.
Contact
- Phone
- 01772 963740
- Address
- 103 Brownedge Road, Lostock Hall, Preston, PR5 5AE Map (opens Google Maps)
Compare nearby
- G Community Life Choices Good, 0.7 miles away
- G Guardian Homecare (Preston) Good, 0.7 miles away
- G The Ryan Medical Centre Tender Nursing Care Good, 0.9 miles away
- G Helping Hands Preston Good, 1 mile away
- G ICare (GB) Limited - South Ribble Good, 1.3 miles away