May's Homecare Limited
Home care, Islington
Good
Rated on
Rating from the Care Quality Commission.
May's Homecare Limited: inspection record
Rated Good in January 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2021. Rated Requires improvement in 2021 and 2022, then Good in January 2026.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 9 months ago.
How it compares locally
- One of 27 Good home care services in Islington, out of 29 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 27 January 2026 (assessment visit 2 December 2025). Quoted under the Open Government Licence.
Date of Assessment:10 December 2025 to 7 January 2026.
This assessment was carried out remotely.
Read the full summary
May’s Homecare Ltd is a domiciliary care service. It provides support and personal care to older people living in their own homes, some of whom live with dementia. At the time of our assessment there were 16 people receiving personal care.
The Care Quality Commission (CQC) only inspect the service received by people provided with 'personal care'; help with tasks related to personal hygiene and eating.
We conducted this assessment to follow up on concerns we identified at the last inspection. These included a breach of regulation relating to governance. The last rating for this service was previously requires improvement (published 24 June 2022). At this assessment we found improvements had been made and the provider was no longer in breach of regulation. The overall rating for the service has changed to good.
Managerial oversight of the service had improved since the previous inspection. Quality monitoring systems were in place to help drive improvements.
Staff provided safe care to meet people’s needs, people’s care plans were regularly reviewed and updated when required. People had person-centred care plans and risk assessments that reflected their individual support needs.
Staff had been recruited safely and had received training appropriate to their roles. The provider planned and delivered people’s care with them, and staff made appropriate referrals to external agencies to help ensure people were safely supported.
Staff understood the importance of gaining people’s consent prior to supporting people with their care and were knowledgeable on the Mental Capacity Act 2005. Staff had a good understanding of the people they were supporting and respected people’s dignity.
People confirmed the service was responsive to their needs and staff told us they felt supported in their roles. Relatives were kept informed and involved in aspects of people’s care where appropriate, this helped to ensure care met individual needs.
The staff team was stable which supported continuity of care for people using the service and staff enjoyed working at the service. They said they were well supported by management.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. The rating has improved from requires improvement to good during this assessment. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.The provider was previously in breach of the legal regulation in relation togood governance.
Improvements were found at this assessment, and the provider was no longer in breach of this regulation. The provider had taken action to ensure effective governance systems were in place.
The rating has improved from requires improvement to good during this assessment. This meant the service was consistently managed and well-led.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 1, 465A, Hornsey Road, London, N19 4DR |
|---|---|
| Neighbourhood | Finsbury Park, Islington |
| Phone | 07469 871800 |
| Registered manager | Roseline Odoeme |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 25 June 2022 (opens the Care Quality Commission website) Latest assessment published 27 January 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | MAY'S HOMECARE LIMITED |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12121996 (opens Companies House) |
Nearest alternatives
- G Som Care Ltd Home care, less than 0.1 miles awayGood
- G London Care (Holloway) Home care, 0.1 miles awayGood
- G MiHomecare Islington Home care, 0.1 miles awayGood
- G Special People Home care, 0.4 miles awayGood
- G Diligent Care Services Home care, 0.4 miles awayGood
Getting help from London Borough of Islington
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Islington
- Ask for a care needs assessment
- Phone: 020 7527 2299, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Islington
Checked on the council's website, November 2026.
Common questions
- Does May's Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for May's Homecare Limited.
- When was May's Homecare Limited last inspected?
- The Care Quality Commission's latest rating for May's Homecare Limited was published on 27 January 2026.
- Who runs May's Homecare Limited?
- May's Homecare Limited is run by MAY'S HOMECARE LIMITED.
- What is May's Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 January 2026.