Adelik Healthcare Ltd
- Home care
- Dementia care
- Registered since 2020
- Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Adelik Healthcare Ltd: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – East Hampshire DCA No overall rating, 0.5 miles away
- G Safe Harbour Home Care (Petersfield) Good, 3.4 miles away
- G Lillyfields Care, Petersfield Good, 3.4 miles away
- – Right at Home Petersfield Not yet rated, 3.4 miles away
- O The Rosemary Foundation (Office) Outstanding, 3.4 miles away
About the service
From the Care Quality Commission's inspection report published 18 August 2022. Quoted under the Open Government Licence.
Adelik Healthcare Limited is a domiciliary care agency. It provides personal care to adults living in their own homes, some of whom were living with long term health conditions and general frailty. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection, staff supported 16 people with personal care.
What inspectors found
People told us they were safe and felt comfortable to approach staff members or the management team if they had concerns. A relative told us, "They were brilliant at keeping me informed if there were any concerns". Staff received safeguarding training and demonstrated their knowledge on preventing and reporting of abuse. Where people were supported with medicines, they received their medicines safely by staff who were trained and competent to assist them. Staff followed good infection control practices to help protect people from the COVID-19 pandemic which included regular testing and the appropriate use of personal protective equipment. Risks to people and any associated health conditions were assessed and managed, care plans in general guided staff to support people in a safe way. The registered manager had recognised they need to improve the level of detail in some care plans.
Read the rest of CQC's summary
People were supported by consistent staff who were trained to meet their needs. Staff completed an induction period which included working with experienced staff until they were assessed as competent to work alone. People were supported to access healthcare services and staff worked closely with professionals to provide good outcomes for people.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were seen to be involved in the planning and reviews of their care.
People were supported by kind and compassionate staff who upheld their dignity and independence. Staff supported people to remain in control of their lives. One person told us, "They involve me with everything." People and their relatives spoke highly of the care they received.
The registered manager sought feedback from people, their relatives and staff. The management team visited people and made calls on a regular basis to check people were happy with the service. People and their relatives spoke positively regarding the running of the service.
People's experience of care was consistently monitored by staff to ensure they received a good service. The management team carried out audits to make sure they were working in accordance with legislation and used opportunities to learn and improve the service. The registered manager and their team were committed to providing a high quality service to the people they cared for.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sherita Ncube
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Adelik Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 12208555 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Adelik Healthcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Adelik Healthcare Ltd.
- When was Adelik Healthcare Ltd last inspected?
- The Care Quality Commission's latest rating for Adelik Healthcare Ltd was published on 18 August 2022.
- Who runs Adelik Healthcare Ltd?
- Adelik Healthcare Ltd is run by Adelik Healthcare Ltd.
- What is Adelik Healthcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 August 2022.
Contact
- Phone
- 07794 598019
- Address
- Unit 16, Liss Business Centre, Station Road, Liss, GU33 7AW Map (opens Google Maps)
Compare nearby
- – East Hampshire DCA No overall rating, 0.5 miles away
- G Safe Harbour Home Care (Petersfield) Good, 3.4 miles away
- G Lillyfields Care, Petersfield Good, 3.4 miles away
- – Right at Home Petersfield Not yet rated, 3.4 miles away
- O The Rosemary Foundation (Office) Outstanding, 3.4 miles away